Program Specialist II

1199SEIU Funds•New York, NY

63d

About The Position

• Coordinate all aspects of the Digital Literacy program --a program designed to build participants’ confidence and proficiency in using digital tools for personal, academic, and professional tasks in an increasingly digital world. Duties include but are not limited to recruitment, enrollment, new student placement, teacher assignment, class scheduling, on-line and in-person class logistics, teachers’ meetings, teacher supervision and curriculum development and implementation • Monitor class and student progress, enrollment, retention, outcomes and expenditure • Supervise Drop-in Lab activities where walk-in participants seek tech assistance for a variety of needs • Trouble-shoot problems with attendance, remote access/computer issues, teacher absences. Serve as information center for basic program policies and procedures. • Assist in generating reports for TEF leadership and other stakeholders as needed; ensure adherence to eligibility standards • Manage data collection, entering and updating student data records and logs into internal systems • Perform additional duties and projects as assigned by management

Requirements

Bachelor’s degree in education, training, or equivalent years of work experience required
Minimum three (3) years’ experience in adult education, healthcare, training or workforce development required
Proficiency in all Microsoft Office applications, including Excel
Knowledge of healthcare education programs, adult education, and/or labor management operations
Collaborative problem solver; high level of emotional intelligence
Strong verbal written communication and analytical skills
Knowledge of career and educational pathways and degree programs in the health care field
Ability to work flexible hours including some evenings and weekends required

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Coordinate all aspects of the Digital Literacy program
Recruitment
Enrollment
New student placement
Teacher assignment
Class scheduling
On-line and in-person class logistics
Teachers’ meetings
Teacher supervision
Curriculum development and implementation
Monitor class and student progress, enrollment, retention, outcomes and expenditure
Supervise Drop-in Lab activities where walk-in participants seek tech assistance for a variety of needs
Trouble-shoot problems with attendance, remote access/computer issues, teacher absences.
Serve as information center for basic program policies and procedures.
Assist in generating reports for TEF leadership and other stakeholders as needed; ensure adherence to eligibility standards
Manage data collection, entering and updating student data records and logs into internal systems
Perform additional duties and projects as assigned by management
Oversee advising members seeking occupational certificates on Fund benefits and programs