The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant. Want a job where you actually help people every day? As a Program Specialist with the Workers’ Compensation Section at the Montana Department of Labor & Industry, you’ll be the person injured workers and their families count on to navigate a tough time. Your knack for staying organized and catching the details will help make sure Montanans get the support they need, when they need it. MISSION STATEMENT: Empowering all Montanans through work and opportunity. DLI CORE VALUES: Responsiveness Respect Integrity Excellence Cohesiveness It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here. Position Overview: The Program Specialist provides high-level administrative and analytical support to workers’ compensation programs, ensuring they run efficiently and in compliance with state and federal requirements. This role manages program workloads, documentation, data collection, and basic program analysis while maintaining strict confidentiality of sensitive records. The position regularly coordinates with internal program managers, other state agencies, private entities, and program participants to implement processes, share guidance, and support timely delivery of services. It also serves as a key resource for multiple workers’ compensation programs, helping interpret policies and supporting outreach, materials, and meetings. Essential Functions: The Program Specialist will: Administer key operational and compliance activities across multiple workers’ compensation programs to ensure they run efficiently and meet all state and federal requirements. This includes advanced data management, documentation, and policy interpretation so program services remain accessible, accurate, and compliant. Coordinate the intake, organization, and confidential handling of program records by retrieving, analyzing, and protecting sensitive information in accordance with privacy laws and secure data practices. Regularly interact with state agencies, private entities, and internal stakeholders to facilitate timely exchange of records and support cross functional initiatives. Support program analysis and reporting by collecting, synthesizing, and evaluating data; contribute to audits and recommendations that strengthen processes, performance measures, and compliance outcomes. Develop and prepare clear informational and outreach materials for internal and external stakeholders to support program education and transparency. Serve as a subject matter resource for program managers, staff, and specialized workers’ compensation units—including the Uninsured Employers Fund, Medical Benefits, Subsequent Injury Fund, and related programs—by researching regulations, tracking legislative updates, and interpreting policy guidance for complex or unique cases. Actively participate in program meetings, trainings, and presentations, and help coordinate safety-related workers’ compensation activities within the bureau and with external partners.