Program Site Supervisor

ICAN Improving Chandler Area Neighborhoods•Chandler, AZ

1d•Onsite

About The Position

ICAN is an award-winning, nationally recognized non-profit organization that provides free, comprehensive out-of-school time programs serving East Valley youth since 1991. The organization is dedicated to transforming the social, emotional, and educational well-being of youth, aiming to create a new pathway for their future success through programs enriched with STEAM, literacy, sports, and more. The culture at ICAN emphasizes innovation, growth, cultivating self and others, and authenticity. As Program Site Supervisor, you will be responsible for managing the daily functions of an assigned site program. This includes developing a team of youth program leaders who are tasked with executing program activities and implementing the curriculum. Key responsibilities also involve leading recruiting efforts for program enrollment, tracking program attendance, overseeing the site's budget, and managing other assigned duties. Your primary contribution is to ensure a safe, organized learning environment for youth by successfully implementing the program curriculum and daily activities. This role reports directly to the Program Area Manager.

Requirements

Minimum 1 year direct management experience required
Minimum 3 years experience in program facilitation and implementation required
Minimum of 21 years old and valid AZ driver’s license
Dependable vehicle with proof of current AZ registration and valid insurance
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem—solving skills
Ability to act with integrity, professionalism, and confidentiality
Passion for cultivating the full potential of others
Demonstrate humility, respect and positivity
Consistent ability to say what you mean and do what you say
Committed to raising the bar every day and inspiring others to do the same
Strong desire to learn and grow

Nice To Haves

Staff development experience preferred
Bilingual preferred (Spanish)

Responsibilities

Align daily practices with organization’s mission, vision, and values
Evaluate each member of your team and document employee punctuality, performance on goals, professionalism, disciplinary issues, adherence to company policies in the digital employee file
Administer, execute, and document quarterly and annual performance reviews, training and development plans to help employees succeed in their respective line of work
Provide ongoing classroom management/ discipline/ program facilitation training
Plan training workshops for staff in collaborating with HR
Interview and select new team members for the site in partnership with HR
Communicate role expectations for new team members
Build and execute an onboarding plan for new team members
Maintain strong communication with other Site Supervisors
Oversee program registration, enrollment, and attendance goals, as well as the effective implementation of curriculum for program staff
Enter and maintain youth and family member data into the youth member tracking database
Maintain a daily site schedule and ensure adequate daily staff coverage
Ensure all facilitated programs and activities are culturally competent and age appropriate
Maintain the ability to facilitate in the absence of program staff
Verify and review the proper documentation of disciplinary actions, incident reports, etc are in the youth member tracking system
Consistently deliver behavioral support and consequences as identified in the behavior management plan
Administer evaluation instruments and feedback solutions to youth and families
Set an annual events and activities calendar in conjunction with the Senior Youth Program Leader
Recommend and manage site budget
Establish and nurture relationships with school staff, parents to foster collaboration and support to achieve shared initiatives
Manage and develop working relationships with volunteers
Serve as an ambassador and role model upholding ICAN’s guidelines and rules
Perform all duties and responsibilities with discipline and accountability