Program Site Supervisor

ICAN Positive Programs for Youth•Chandler, AZ

About The Position

As Program Site Supervisor, you will manage the daily functions of the site program by developing a team of youth program leaders who execute program activities and implement program curriculum. You will lead recruiting efforts for program enrollment; track program attendance, oversee the budget of the site, and manage any other assigned job responsibilities. Your contribution to the organization is to ensure a safe, organized learning environment for youth by successfully ensuring the assigned program curriculum and daily program activities are implemented. Reporting to the Program Area Manager, you will do this by: Professional Development & Leadership (50%). Aligns daily practices with organization’s mission, vision, and values; Evaluate each member of your team and document employee punctuality, performance on goals, professionalism, disciplinary issues, adherence to company policies in the digital employee file; Administer, execute, and document quarterly and annual performance reviews, training and development plans to help employees succeed in their respective line of work; Provide ongoing classroom management/ discipline/ program facilitation training; Plan training workshops for staff in collaborating with HR; Interview and select new team members for the site in partnership with HR; Communicate role expectations for new team members; Build and execute an onboarding plan for new team members; Maintain strong communication with other Site Supervisors. Program Quality & Management (35%). Oversee program registration, enrollment, and attendance goals, as well as the effective implementation of curriculum for program staff; Enter and maintain youth and family member data into the youth member tracking database; Maintain a daily site schedule and ensure adequate daily staff coverage; Ensure all facilitated programs and activities are culturally competent and age appropriate; Maintain the ability to facilitate in the absence of program staff; Verify and review the proper documentation of disciplinary actions, incident reports, etc are in the youth member tracking system; Consistently deliver behavioral support and consequences as identified in the behavior management plan; Administer evaluation instruments and feedback solutions to youth and families; Set an annual events and activities calendar in conjunction with the Senior Youth Program Leader; Recommend and manage site budget. ICAN Community Partner Ambassador (15%). Establish and nurture relationships with school staff, parents to foster collaboration and support to achieve shared initiatives; Manage and develop working relationships with volunteers; Serve as an ambassador and role model upholding ICAN’s guidelines and rules; Perform all duties and responsibilities with discipline and accountability.

Requirements

Minimum 1 year direct management experience required
Minimum 3 years experience in program facilitation and implementation required
Staff development experience preferred
Bilingual preferred (Spanish)
Minimum of 21 years old and valid AZ driver’s license
Dependable vehicle with proof of current AZ registration and valid insurance
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem—solving skills.
Ability to act with integrity, professionalism, and confidentiality
Passion for cultivating the full potential of others
Demonstrate humility, respect and positivity
Consistent ability to say what you mean and do what you say
Committed to raising the bar every day and inspiring others to do the same
Strong desire to learn and grow

Nice To Haves

Staff development experience preferred
Bilingual preferred (Spanish)

Responsibilities

Professional Development & Leadership (50%). Aligns daily practices with organization’s mission, vision, and values
Evaluate each member of your team and document employee punctuality, performance on goals, professionalism, disciplinary issues, adherence to company policies in the digital employee file
Administer, execute, and document quarterly and annual performance reviews, training and development plans to help employees succeed in their respective line of work
Provide ongoing classroom management/ discipline/ program facilitation training
Plan training workshops for staff in collaborating with HR
Interview and select new team members for the site in partnership with HR
Communicate role expectations for new team members
Build and execute an onboarding plan for new team members
Maintain strong communication with other Site Supervisors
Program Quality & Management (35%). Oversee program registration, enrollment, and attendance goals, as well as the effective implementation of curriculum for program staff
Enter and maintain youth and family member data into the youth member tracking database
Maintain a daily site schedule and ensure adequate daily staff coverage
Ensure all facilitated programs and activities are culturally competent and age appropriate
Maintain the ability to facilitate in the absence of program staff
Verify and review the proper documentation of disciplinary actions, incident reports, etc are in the youth member tracking system
Consistently deliver behavioral support and consequences as identified in the behavior management plan
Administer evaluation instruments and feedback solutions to youth and families
Set an annual events and activities calendar in conjunction with the Senior Youth Program Leader
Recommend and manage site budget
ICAN Community Partner Ambassador (15%). Establish and nurture relationships with school staff, parents to foster collaboration and support to achieve shared initiatives
Manage and develop working relationships with volunteers
Serve as an ambassador and role model upholding ICAN’s guidelines and rules
Perform all duties and responsibilities with discipline and accountability