Program Services Evaluator 4

Arizona Department of Administration • Phoenix, AZ

2d • $23

About The Position

This position leads/oversees the staff who completes complex eligibility
determinations for children in Foster Care with regards to federal entitlements
for the Title IV-E programs and maintains compliance with all federal, state and
administration criteria. In addition, this position reviews, processes and
completes federal and IV-E eligibility determinations for drawing down federal
funding for the Department of Child Safety (DCS), is responsible for
effective/comprehensive delivery of assigned Foster Care services, and makes
recommendations for new/revised operating procedures necessary to complete
responsibilities and comply with new laws, regulations and procedures.

Requirements

• Knowledge of: Federal rules and regulations for Title IV-E and Title XIX entitlements
• Title IV-E policy
• Family Assistance Administration (FAA) and Medical Assistance (AHCCCS) rules
• Guardian, AZTECS, AHCCCS, BG01 and HEA+ data systems
• Administrative practices and principles
• Personal computer usage including proficiency with various software packages such as Microsoft Office and mainframes
• Skills in: Organization to balance multi-faceted job responsibilities
• Providing technical assistance to other DCS staff as necessary with regard to interpreting policies and Title IV-E standards
• Independent decision-making
• Verbal and written communication
• Establishing and maintaining interpersonal relationships
• Researching and data analysis
• Problem resolution
• Prioritizing work assignments and meeting established deadlines
• Ability to: Comprehend and explain program policies, procedures, rules and regulations
• Accurately calculate eligibility determinations
• Interpret federal and state statutes, rules and regulations
• Establish and maintain effective working relationships with both internal and external customers
• Provide technical assistance and interpretation
• Handle detailed work with accuracy and speed
• Maintain confidentiality
• Analyze data and reports

Nice To Haves

• The selected candidate will have Title IV-E eligibility experience and IV-E policy.

Responsibilities

• Oversees eligibility staff. Examines, evaluates, and approves or denies a high volume of complex eligibility determinations for children in foster care. Ensures timely and accurate determinations have been made. Requires research and analysis of information obtained from case manager records, Guardian, Guide data system (BG01), Arizona Technical Eligibility Computer Systems (AZTECS), HEA+ data system, courts and other sources to make accurate determinations and includes requested information via phone and email. Provides technical support/assistance to manager, assigned personnel, external stakeholders, and internal/external agencies with regard to interpreting policies and Title IV-E/Title XIX eligibility standards.
• Oversees and evaluates the activities of all assigned personnel at the end of each rating period. Approves leave requests, recommends disciplinary action, if necessary, and conducts training to ensure assigned personnel are aware of existing and new federal and state regulations, policies and procedures affecting their areas of responsibility.
• Interacts with other divisions within the department and other agencies regarding a wide variety of eligibility issues. Reviews and interprets federal and state laws, statutes and regulations to conduct quality assurance on determinations that have been made. Recommends necessary corrections. Attends all staff meetings and meetings with other state or non-state agencies, as required.
• Prepares and submits accurate and timely reports as required by the agency, division or department.
• Other duties as assigned as related to the position.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
• Sick time accrued at 3:42 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive.
• Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed