County of Alameda-posted 13 days ago
Full-time • Mid Level
Hayward, CA
5,001-10,000 employees

THE AGENCY : The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ . THE POSITION : Under general direction, to coordinate the services available for specific target groups in Alameda County with particular reference to social services, health services, probation, research and development services, and services dealing with information and referral, transportation, and escort; and to do related work as required. DISTINGUISHING FEATURES Incumbents of this class serve as liaison between the County and community organizations, provide advice and assistance to strengthen existing agencies, locate gaps in services, develop plans for the provision of needed services, and evaluate initial requests for funding from public and private providers of services to target groups. They report directly to a department head, division director or assistant agency director within an agency. This classification is differentiated from that of Program Specialist in that Program Specialists are primarily involved with the planning, development, and evaluation of programs while Program Services Coordinators are primarily involved in community liaison activities and services. This class is distinguished from the class of Program Administrator I, in that Program Administrator I's are responsible for administering a program service.

  • coordinate the services available for specific target groups in Alameda County with particular reference to social services, health services, probation, research and development services, and services dealing with information and referral, transportation, and escort
  • serve as liaison between the County and community organizations
  • provide advice and assistance to strengthen existing agencies
  • locate gaps in services
  • develop plans for the provision of needed services
  • evaluate initial requests for funding from public and private providers of services to target groups
  • The equivalent of six years of experience in a human services field, including one year of experience performing duties involving community liaison or outreach functions or multi-program coordination function.
  • A bachelor's degree in sociology or a closely related field may be substituted for the equivalent of four years of the required general experience.
  • A master's degree in Social Welfare or a closely related field may be substituted for an additional year of experience
  • Possession of a valid California Motor Vehicle Operator's license.
  • Knowledge of community-based organizations including public and private community resources.
  • Knowledge of the local business community.
  • Knowledge of Federal and state legislation and regulations affecting the elderly, perinatal care, the handicapped, refugees, non-English speaking people, or other target groups.
  • Knowledge of methods of strengthening existing viable services.
  • Knowledge of information and referral systems.
  • Knowledge of needs of specific target groups.
  • Ability to monitor and evaluate community-based programs providing services to the public.
  • Ability to develop and use needs assessments.
  • Ability to establish measurable objectives for community programs.
  • Ability to promote cooperative joint efforts among divergent groups.
  • Ability to work effectively with others and dealing tactfully with sensitive problems involving divergent viewpoints.
  • Ability to develop comprehensive reports and presenting them clearly to the public and others.
  • Ability to keep informed of community activities and problems involving the target groups.
  • Ability to enlist the aid and cooperation of various public and private agencies and groups.
  • Ability to communicate effectively in oral and written form.
  • Ability to analyze problems and situations to develop an appropriate course of action.
  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
  • Employee Assistance Program
  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)
  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1 st United Services Credit Union
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