Program Service Specialist

UL SolutionsCumberland, RI
18d

About The Position

May be responsible for managing small projects and tasks. Provides support to team members and assists on larger initiatives. Adheres to project and program governance (controls). Collects data from a variety of sources, evaluates and interprets data. Helps to manage stakeholders' communication. Perform client onboarding tasks, systems maintenance, and process automation projects. Participate in quality control measures, root cause analysis and complaint resolution. Maintain and update client procedures and administrative or operation information and documentation in accordance with establish governances. Perform administrative maintenance and portal management for a variety of UL or client systems and databases as needed. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed.

Responsibilities

  • managing small projects and tasks
  • providing support to team members and assisting on larger initiatives
  • adhering to project and program governance (controls)
  • collecting data from a variety of sources, evaluating and interpreting data
  • helping to manage stakeholders' communication
  • performing client onboarding tasks, systems maintenance, and process automation projects
  • participating in quality control measures, root cause analysis and complaint resolution
  • maintaining and updating client procedures and administrative or operation information and documentation in accordance with establish governances
  • performing administrative maintenance and portal management for a variety of UL or client systems and databases as needed
  • reading and following the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
  • performing other duties as directed
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