Program Scheduler

Atlanticare Regional Medical Center, Inc.•Atlantic City, NJ

33d

About The Position

The Scheduler is responsible to ensure accurate and complete scheduling of procedures, tests, and diagnostic services. While the Scheduler position coordinates a wide variety of patient and information it is responsible for understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered. This position communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service. The Scheduler enters data for all cases/procedures and provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

Requirements

High school diploma or equivalent required.
3 years' experience in the medical field as a registrar, receptionist or other related position required.
Minimum 1 year with the experience working frail or elderly is required
Valid NJ Driver's License, Registration and Insurance are required.

Nice To Haves

Knowledge of medical terminology and computer experience with scheduling software programs and STAR is preferred.
Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

Responsibilities

ensure accurate and complete scheduling of procedures, tests, and diagnostic services
coordinates a wide variety of patient and information
understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered
communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service
enters data for all cases/procedures
provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation