Program Scheduler

Community Integrated Services•Spokane, WA

20d•$21

About The Position

Assist individuals in accordance with the Individual Instruction Support Plan (IISP) and Positive Behavioral Support Plan (PBSP) for the purpose of developing and improving basic life skills and ensuring safety. Foster self-reliance and independent living for individuals receiving services by performing the following duties: • Maintains a professional demeanor and conducts self in a courteous manner when representing CIS or when speaking to co-workers and supervisors. • Must assist in arranging and scheduling staff coverage for medical, dental and/or psychological/psychiatric appointments for individuals in care. • Completes and submits all required documentation to Payroll Administrator in accordance with deadlines determined by the Program Director. • Actively attends and participates in multi-disciplinary team meetings as required. • Attends training and other meetings as required. • Arrives and leaves work at the scheduled time, uses proper procedures for calling-in sick, requesting time-off, etc. • Provides emergency coverage and/or care for individuals receiving services. • Maintains confidentiality, respects client property, human rights and practices universal precautions in accordance with CIS policies. • Meets with Payroll Administrator and Program Scheduler regularly or on an as needed basis. • Communicates with Program and Clinical Managers/Directors and follows directives as given. • Establishes positive relationships with the parents or guardians of the individual receiving services, to encourage regular family contact and visitation for the individual(s). • Work closely with Trainer/Recruiter and Program Scheduler with adjustments of any scheduling changes (overtime issues) • Work closely with Trainer/Recruiter Department to track and ensure what employees have read client books, and complete Peer Coaching, etc. • Answer phones from the front desk and put calls through to proper extension/person, and greet people coming into the office and ensure their needs are being addressed. • Assist with client filing & other duties • Review Timesheets for accuracy and calculate hours. • Assignments involve work of a confidential or complex nature, necessitating exposure to sensitive information and contacts requiring considerable discretion, judgment, tact, and diplomacy. • Other duties as assigned.

Requirements

Must be highly organized, flexible, friendly, service oriented, adaptable and professional.
Excellent computer skills with programs such as Word, Excel.
H.S. diploma, GED or equivalent.

Responsibilities

Assist individuals in accordance with the Individual Instruction Support Plan (IISP) and Positive Behavioral Support Plan (PBSP)
Assist in arranging and scheduling staff coverage for medical, dental and/or psychological/psychiatric appointments for individuals in care
Completes and submits all required documentation to Payroll Administrator
Actively attends and participates in multi-disciplinary team meetings as required
Attends training and other meetings as required
Provides emergency coverage and/or care for individuals receiving services
Meets with Payroll Administrator and Program Scheduler regularly or on an as needed basis
Communicates with Program and Clinical Managers/Directors and follows directives as given
Establishes positive relationships with the parents or guardians of the individual receiving services
Work closely with Trainer/Recruiter and Program Scheduler with adjustments of any scheduling changes (overtime issues)
Work closely with Trainer/Recruiter Department to track and ensure what employees have read client books, and complete Peer Coaching, etc.
Answer phones from the front desk and put calls through to proper extension/person, and greet people coming into the office and ensure their needs are being addressed
Assist with client filing & other duties
Review Timesheets for accuracy and calculate hours
Other duties as assigned

Benefits

Paid Community Residential Services Training (1163)
Generous medical, dental, vision and life insurance benefits
Supplemental Colonial insurance options
Free Employee Assistance Program with access to financial services, legal assistance, family care giving resources and referrals, mental health counseling services, live-connect online help, monthly wellness and informational webinars, etc.
Hard-working employees are also provided additional incentives on a regular basis
Employee Referral Bonus program
Monthly mileage reimbursement
401k retirement plan for eligible full-time employees
FREE Long Term Disability plan for employees
Generous PTO .025 hours for every hour worked and matures with length of service.
1st Anniversary $100.00 $200.00
2nd Anniversary $200.00 $400.00
3rd Anniversary $300.00 $600.00
4th Anniversary $400.00 $800.00
5th and beyond $500.00 $1,000.00