Program Relations Manager

Arkansas Early Learning • Russellville, AR

21d

About The Position

MAKE AN IMPACT. CHANGE LIVES. END POVERTY. JOIN ARKANSAS EARLY LEARNING: BUILDING A STRONGER COMMUNITY BY EMPOWERING CHILDREN AND FAMILIES WITH SKILLS ESSENTIAL TO THEIR SUCCESS. At Arkansas Early Learning (AEL), we believe every child deserves an opportunity to succeed, no matter their circumstances. AEL was established to serve the most vulnerable children ages birth to five and their families throughout the State of Arkansas. We provide transformational learning programs to vulnerable children within a childcare setting. We offer FREE Infant, Toddler, and Pre-K childcare/daycare programs serving 11 counties with numerous centers across the state of Arkansas. AEL is more than just daycare! We are educators, even as early as 6 weeks old we are implementing an education curriculum. We also offer a variety of child and family support services in a loving, caring, and safe environment. Being on our team at Arkansas Early Learning means you are passionate about a career helping children and your community. You can make a difference every day in a child's life here. We are looking for people who share our purpose and mission, which is to build a stronger community by empowering children and families with skills essential to their success and to provide transformational learning programs to help children and families develop the skills essential to their social competency. Do you have the right purpose to help them unleash their full potential while unleashing your own? NOW HIRING A Program Relations MANAGER: Under the direct supervision of the Human Resources Director, the Program Relations Manager provides excellent client service and promotes this idea throughout the agency. The goal is to keep the services running in an efficient and impactful manner, to increase client and staff satisfaction, loyalty and retention and to meet their expectations. Also encourages, empowers, supports staff to become their best professional self. This directly reflects the objectives of the Head Start/Early Head Start Program Performance Standards. Coach, mentor, supervise and support agency staff. Coordinates professional development and quality control services for agency with primary focus on program and direct service staff. Plans, develops, coordinates, implements and tracks agency training and technical assistance (T/TA) plan, new hire training and ongoing educational/certification requirements per Federal Head Start/EHS Performance Standards and any local, state and/or agency policies and procedures. This position provides a full range of training and development services. Training and technical assistance is an integral part of the larger system of services provided by Head Start/EHS. It plays an important part in supporting the goals of the program.

Requirements

• Bachelor's Degree in Public Relations or related field.
• Must have access to a working cell phone.
• Must have a valid driver's license with immediate access to a legally insured vehicle.
• Must be able to drive an automobile, full size pickup and a van.
• Must have at least auto liability insurance and must keep it current.

Nice To Haves

• 1-2 years experience working with employees, community partners and families preferred.

Responsibilities

• Provides excellent client service and promotes this idea throughout the agency.
• Keep the services running in an efficient and impactful manner
• Increase client and staff satisfaction, loyalty and retention and to meet their expectations.
• Encourages, empowers, supports staff to become their best professional self.
• Coach, mentor, supervise and support agency staff.
• Coordinates professional development and quality control services for agency with primary focus on program and direct service staff.
• Plans, develops, coordinates, implements and tracks agency training and technical assistance (T/TA) plan, new hire training and ongoing educational/certification requirements per Federal Head Start/EHS Performance Standards and any local, state and/or agency policies and procedures.
• Provides a full range of training and development services.

Benefits

• Arkansas Early Learning offers a set fulltime schedule with weekends off, 33 PAID days off the first year, competitive pay with paid training and a benefits package that includes health, vision, dental, life and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager