PROGRAM QUALITY ENHANCEMENT MANAGER,CENTRAL/SOUTHERN

State of Illinois•Springfield, IL

About The Position

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Requirements

Requires a master’s degree in social work, a related human services field, business administration, or a juris doctorate.
Requires three years of administrative child welfare experience.
Requires completion of a background check and self-disclosure of criminal history.
Requires ability to travel in the performance of duties. Requires appropriate, valid driver’s license.

Nice To Haves

3 years of experience conducting training presentations or facilitating adult learning in a public or private organization.
3 years of experience analyzing reports and evaluating programs and procedures in a public or private organization.
3 years of experience managing or conducting quality review in a public or business organization.
3 years of experience in the development of strategies to facilitate progress and consistency across a variety of programs in a public or private organization.
3 years of experience in the development and implementation of policies and procedures in a public or private organization.

Responsibilities

Serves as Program Quality Enhancement Manager for Central and Southern Regions.
Develops statewide policies for the management and implementation of OLPD’s acquisition and evaluation of the delivery of training program services by staff and contractors including, but not limited to the development, monitoring, evaluation, initiation, and operation of training programs, budgetary allocations, the creation and implementation of program plans, corrective action plans, and contactor staff assignments.
Analyzes university contractor performance reports and prepares qualitative analysis.
Represents OLPD at high-level meetings with internal and external decision-makers, work groups, university administrators, advisory groups, legislators, governmental agencies, and other entities on matters concerning OLPD and DCFS delivery of training and professional development programs.
Creates and manages an OLPD centralized internal database of contract monitoring and other qualityenhancement records for each university contractor which evidences the basis of DCFS fund expenditures and disbursements.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)