Program / Project Senior Manager

Protiviti•Houston, TX

21h•Hybrid

About The Position

Protiviti is looking for a Technology Senior Manager to join their growing Project & Program Management team. As a Senior Manager, you will partner with clients to manage complex business and technology projects and transformations, solve problems, and provide impactful advice and solutions. You will develop strategies to address complex business problems using new ways of thinking and devise solutions to support client needs with the latest tools and methods. The role involves developing lasting relationships with client personnel through quality product delivery, fostering a network within the business community, and serving as an ambassador of Protiviti in the market. Additionally, you will mentor and provide performance development to teams while overseeing the successful completion of project work plans.

Requirements

Demonstrated experience with Transformation Office Enablement
Demonstrated experience with Technology Program Delivery
Demonstrated experience with Program Management as a Service (PMaaS)
Demonstrated experience with Agile Enablement & Delivery
Previous experience in organizational planning and execution of strategic IT technology initiatives in service areas including but not limited to: Program Office Transformation (Program Office Strategy & Operating Model, Program Governance (Design & Enablement), Agile/Scaled Agile Transformation, PPM Automation (Design, Select, Implement), Investment & Portfolio Optimization)
Previous experience in organizational planning and execution of strategic IT technology initiatives in service areas including but not limited to: Digital & Application Program Management (Digital Program Strategy & Roadmap, Digital Program Management (Custom Solutions, ERP & Enterprise Applications, Industry-Specific Solutions), Program Risk Management (Assessment & Remediation), Agile-enabled Business/Enterprise Transformation)
Previous experience in organizational planning and execution of strategic IT technology initiatives in service areas including but not limited to: Program Management as a Service / Managed PM Services (Program Management as a Service (PMaaS) engagement management, measurement/oversight of managed output and managed capacity engagements, program support/operations (waterfall, agile), Infrastructure/cloud/core modernization program management, global program support and "right-shoring")
Working knowledge of three-tier architecture and its impact on information and security management (Presentation Layer, Application Layer, Data Layer)
Working knowledge of network and infrastructure
Experience with various database technologies (Oracle, SQL Server, Access)
Basic knowledge of one or more development languages and SQL
Experience with domain management strategies, network segmentation, firewalls and middleware tools
Working knowledge of development and operations (including DevOps), process design and tools/software
Experience with cloud technologies including platforms, infrastructure, software, etc., as a service
Experience working on enterprise transformation initiatives (i.e. platform modernization and digital)
Evaluating, summarizing, organizing, and interpreting data
Establishing and cultivating business relationships and a professional network, including with senior executives
Ability to translate and communicate issues or challenges to client personnel, including executives
Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate
Bachelor’s degree in a relevant discipline (e.g., MIS, CIS)
7+ years working in professional services and large scale business and technology project and program management roles
Proficiency in project and program management tooling
Proficiency with multiple project and work management delivery methodologies (waterfall, agile, hybrid, etc.)

Nice To Haves

Professional Certification such as PMP, Agile Scrum/Product Owner, SAFe or similar strongly preferred

Responsibilities

Partner with clients to manage complex business and technology projects and transformations and problems and provide impactful advice and solutions
Develop strategies to solve complex business problems using new ways of thinking
Devise solutions to support clients' needs through using the latest tools and methods
Develop lasting relationships with client personnel and further these relationships through quality product delivery
Foster a network within the business community and serve as an ambassador of Protiviti in the market
Mentor and provide performance development to teams as you oversee the successful completion of project work plans
Promote a positive team culture that fosters open communication among all engagement team members
Create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities
Contribute to the preparation of client proposals and strategies to win new business
Identify opportunities to integrate product solutions and resources to improve client service capabilities
Work with a diverse portfolio of clients across multiple industries

Benefits

Medical coverages
Dental coverages
Vision coverages
FSA healthcare accounts
HSA healthcare accounts
Life and accident insurance
Adoption and fertility assistance
Paid parental leave up to 10 weeks
Short/long term disability
Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
Choice Time Off (CTO) for vacation, personal needs, and sick time (up to 20 days for new hires per calendar year, varies based on years of service)
Up to 11 paid holidays each calendar year