Program Planner Analyst

University of South Florida•Tampa, FL

12d•Hybrid

About The Position

The Department of Internal Medicine is the largest and most complex Department in the Morsani College of Medicine with over 26 Divisions, Programs and Centers/Institutes, total human resources in excess of 1,000, and an annual all-source budget in excess of $143,000,000. The Department's ongoing growth includes the restructure of Cardiovascular Sciences from a separate Department to a Division, support of the microbiome initiative, and the execution of clinical, research and education initiatives focused on COVID-19 and emerging infectious diseases. The mission of the Department is to rank among the elite in the nation in the areas of education, research and patient care. The Department provides education and training for a diverse group of medical students, residents, fellows and health personnel from USF and throughout the world. The Department's research activities are numerous and involve both basic and clinical research activities in all sub-specialties of Internal Medicine. Our National Institutes of Health (NIH) funding is in excess of $120 million over the past 3 years. Patient care occurs in our affiliated hospitals (including Tampa General Hospital, H Lee Moffitt Cancer Center and Research Institute, James A Haley VA Hospital, Florida Hospital) as well as our state-of-the-art ambulatory health care centers. The Department also provides healthcare support and services via contractual arrangements with many diverse organizations. The US News & World Report recent rankings of our sub-specialties include Nephrology at 18, and Gastroenterology at 24 and Primary Care at 67.The Department's faculty represent a group of dedicated physicians that are well-recognized as leaders in all three mission areas. This position reports to the Associate Department Administrator and serves as an administrative support resource for the Division of Hematology. Additionally, this position will serve as the coordinator for the Hemophilia Treatment Center. This position will perform a wide range of administrative and operational duties across mission areas, including preparing spreadsheets, correspondence, reports and presentations, supply management, handling information requests, planning conferences and meetings. This position will also answer the main phone line therefore will have contact with patients, patient’s families, clinicians, pharmacy and others. This position operates on 3-days in-office, 2-days remote schedule.

Requirements

This position requires a Bachelors degree in a field directly related to Healthcare Administration, Project Management, Business Administration and two years of professional experience; or Masters degree in Healthcare Administration, Project Management, Business Administration.
Four years of direct experience for a bachelor’s degree.
Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelor’s degree;
(c) Six years of direct experience for a master’s degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from

Nice To Haves

Advanced knowledge of medical office operations.
Advanced knowledge of word processing, spreadsheet, and other personal computer applications.
Advanced knowledge of office practices and procedures.
Previous medical experience or work in a multi-physician office is helpful and preferred.
Knowledge of 340b business operational standard and HRSA compliance.

Responsibilities

Promotion, development, coordination and evaluation of the programs and services provided by the USF Hemophilia Program to meet the needs of the community for which it serves.
Serves as a liaison between community and university partners to support the overall mission of the program.
Ensures that the goals and objectives of the Hemophilia program are accomplished by daily operational management, the development and delivery of program content and services, and the collection and analysis of program evaluations.
Participates in the recruitment, selection, placement, training, and assignment of designated support staff.
May have occasional travel to deliver client services, conduct presentations and workshops, meet with funding source representatives, attend professional development conferences or for other purposes required to support the program.
Management of daily operations including invoice management and the tracking of programmatic expenses.
Work with program social workers and clinical team to Coordinate the pediatric and adult transition programs from area hospitals.
Coordinates data collection and activities of projects, including, needed post-test and follow-up assessments.
Develop data collection methods to determine the impact of the program on the local community.
Compiles data reports by scheduled due dates and analyzes the data to further evaluate program effectiveness.
Assist in division communications
Assist in updates and maintenance of community engagement resources (i.e. website, research pages).
Assist in management of social media pages
Responds to calls from families or professionals concerning client needs.
Provides information, general advice and an overview of services provided by the program (specifically 340b program).
Responds to calls related to human services programs, including behavioral health needs, and provides information or referrals as appropriate.
Responds to internal and external requests for research and information on specific topics related to program.
Requires researching a number of sources both inside and beyond the program.
Coordinates patient schedule for Hemophilia clinic and ensures patients are seen at least annually in the Hemophilia clinic.
Coordinates two conferences per year (Outreach for Education for Women with Bleeding Disorders).
Work collaboratively with community partners, funding organizations, and the university to assess community needs.
Creates quarterly patient newsletters.
Creates patient educational materials (ER booklets, ER cards/pamphlets).
Speaking engagements at program dinners and conferences (may include evening/weekend travel}.
Maintains resources and does library and internet research for the Hemophilia program (i.e. special education, educational opportunities, community-based support, changes in laws and other policy at the local, state and national level).