Program Operations Assistant

Arthur J Gallagher & Co. • Tulsa, OK

32d

About The Position

We are seeking a detail-oriented and organized Program Operations Assistant to support our business operations and ensure efficient document and transaction content management. In this role, you will perform administrative and processing tasks, including data entry, policy checking, cancellations, and routine reporting. You will work across multiple software platforms, maintain comprehensive records, and handle incoming mail and related items.

Requirements

• High school diploma or equivalent and a minimum of 1 year of related experience.
• Strong typing and basic computer skills.
• Strong written and verbal communication skills.
• Basic math skills.
• Strong attention to detail.
• Exceptional time management skills.
• Builds collaborative and mutually meaningful relationships with other team members.
• Actively suggests and shares opportunities to streamline and improve processes.
• Exudes a positive attitude while working within a team environment.
• Effective time management skills.

Nice To Haves

• Previous insurance experience preferred.
• Proficiency in Microsoft Office applications.
• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous customer service experience desirable.

Responsibilities

• Perform data entry, data transfer, and document coding.
• Prepare and organize source data for processing.
• Handle policy checking, cancellations, and check processing.
• Maintain specialized records and filing systems.
• Identify and resolve errors or issues, ensuring accuracy.
• Research and gather data to support operational needs.
• Process incoming mail, checks, and related items.
• Adhere to productivity and process standards, timelines, and resource usage.
• Execute tasks using established methods and tools under direct supervision.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees