Operations Program Assistant

UConn Careers • Storrs, CT

9d • Onsite

About The Position

The Operations Program Assistant (Student Services Program Assistant 2) will assist Experiential Global Learning (EGL) in the administration of UConn EGL programs, including the delivery of customized programs, visa assistance to students, and assisting with course alignment for students studying abroad. The Operations Program Assistant will also assist the EGL office with study abroad events and programming throughout the year. The incumbent is expected to work simultaneously on multiple programs, requiring the ability to multitask with great attention to detail. This position is full-time in-person. This position reports to the Director of Experiential Global Learning.

Requirements

• Bachelor’s degree in a related field.
• Two years of related experience.
• Previous experience working in a higher education setting.
• Ability to use the Microsoft Office and Adobe Suites.
• Excellent oral and written communication skills.
• Excellent intercultural communication skills.
• Ability to handle multiple projects simultaneously and prioritize workload to complete tasks successfully and in a timely and efficient manner.
• Ability to perform and coordinate administrative functions.

Nice To Haves

• Experience working in study abroad and international education.
• Experience working with purchasing/procurement systems.

Responsibilities

• Assist with procurement procedures, including sourcing requests and monthly meetings.
• Support the Custom Programs Specialist and Coordinator with custom study abroad program processes, including drafting of contracts and budgets.
• Finalize EGL custom program budget actuals after program completion.
• Communicate with the UConn travel agency for group flight and hotel bookings.
• Assist with creating EGL program brochures in the Terra Dotta system.
• Oversee the purchase of customized t-shirts for EGL custom programs.
• Coordinate the visa process for designated EGL customized study abroad programs.
• Serve as the liaison between EGL and consulates.
• Create visa instruction templates and communications to provide guidance to students applying for the visa.
• Administer the online course alignment system.
• Assist with dynamic course alignment search by updating approved courses.
• Assist the EGL Associate Director with communicating with UConn faculty and staff course evaluators.
• Coordinate presentation requests, assist with booking reservations, organizing the events calendar, and preparing materials for various events, including classroom presentations, open houses, and information sessions.
• Maintain understanding of university policies pertaining to EGL.
• Respond to inquiries from faculty and others regarding study abroad program policies, procedures, and requirements, making referrals as appropriate.
• Other duties as assigned.

Benefits

• The University offers a competitive salary and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees