Program Officer (Embedded at MidPen Housing)

Panorama Global-posted 1 day ago
$85,000 - $97,500/Yr
Full-time • Mid Level
Remote • San Francisco, CA
251-500 employees
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Are you a strategic operator and problem solver who thrives at the intersection of community impact, program design, and partnership management? Do you believe that improving health and wellbeing begins with meeting people where they are—removing barriers, strengthening access, and building trust? If so, this role may be for you. We are seeking a Program Officer (“PO”) to serve as an embedded team member with MidPen Housing. With 145 communities across 12 counties—and more than 10,000 homes for families and seniors with low incomes, and people who have supportive needs—MidPen Housing is one of the largest nonprofit developers, owners, and managers of high-quality affordable housing in Northern California. In this role, the PO will lead the implementation and operational management of four new cornerstone programs designed to improve the health and wellbeing of MidPen residents. MidPen Resident Wellness Fund: Provides fast, flexible microgrants directly to residents that address barriers to health and support resident-driven solutions for long-term wellbeing and dignity. Staff Changemakers Fund: Funds staff-led projects that bring innovative, site-specific health and wellness ideas to life—strengthening resident wellbeing through practical, collaborative solutions. Mobile Dental Care Program: Improves oral health access by delivering convenient, high-quality dental care directly to MidPen communities by partnering with mobile clinics. Food Security Program: Reduces food insecurity and increases access to fresh, culturally relevant food by establishing on-site pantries and strengthening partnerships with local food providers. This position is ideal for someone who is both strategic and operational—able to manage complex programs with multiple partners while staying grounded in community-centered values and priorities. The PO will collaborate closely with MidPen Housing’s Resident Services leadership and Panorama Strategy leadership to ensure these initiatives deliver measurable impact and reflect trust-based, equitable practices. This exempt, full-time, limited term (one-year) engagement reports to the Panorama Strategy, Managing Director. This position is remote within the Bay Area, California, with weekly travel to MidPen Housing offices or community sites. There is potential for renewal based on program needs and available resources.

  • Operationalize, oversee and continuously improve four cornerstone programs advancing resident health and wellbeing: the Resident Wellness Fund , Staff Changemakers Fund , Mobile Dental Program , and Food Security Initiative (including on-site food pantries and expanded food distribution).
  • Strengthen community awareness and participation by coordinating with MidPen staff and/or community partners to ensure programs are well-promoted, accessible in multiple languages, and responsive to resident and staff feedback.
  • Serve as a strategic partner to site staff, translating resident feedback and frontline insights into programmatic improvements and cross-site learning.
  • Manage detailed workplans, budgets, and timelines across program streams, ensuring coordination, compliance, and alignment with MidPen’s goals.
  • Lead systems-level analysis to identify efficiencies and process improvements that enhance resident experience and operational effectiveness.
  • Develop and refine operational systems and tools that promote transparency, equity, and accountability in program delivery.
  • Oversee full-cycle management of the Resident Wellness Fund and Staff Changemakers Fund, including application intake, review, and approvals.
  • Coordinate review cycles with designated MidPen staff and/or committee(s); synthesize recommendations for leadership approval.
  • Partner with MidPen leadership to facilitate timely fund distribution.
  • Track data on application trends, fund utilization, and impact metrics to inform program learning and reporting.
  • Manage operational partnerships with organizations delivering direct services, including mobile dental care providers and food distribution partners.
  • Oversee service delivery schedules, logistics, and on-site coordination of goods or services in partnership with MidPen property teams.
  • Develop and manage strategic partnerships that align with MidPen’s long-term health investment strategy, including performance monitoring and continuous improvement planning.
  • Support development of new partnerships as program needs evolve, particularly those aligned with MidPen’s health investment strategy.
  • Aggregate and analyze program data – translating insights into strategic recommendations for program evolution – and produce quarterly updates and annual impact summaries.
  • Capture stories of impact and qualitative insights, in partnership with MidPen staff, to complement quantitative metrics.
  • Identify lessons learned and process improvements; contribute to refinement of MidPen’s broader health investment strategy.
  • Bachelor’s degree and seven years of relevant professional experience or equivalent combination of experience, education, and/or training.
  • Demonstrated ability to manage multi-partner programs, budgets, and implementation plans.
  • Strong organizational, communications, and analytical skills with the ability to synthesize and translate complex information into actionable insights.
  • Experience facilitating multi-stakeholder engagement and building trust across diverse groups.
  • Demonstrated commitment to equity, inclusion, and community-driven approaches to program design and implementation.
  • Proactively works to improve processes, takes initiative, and displays a growth mindset.
  • Highly reliable, with proven ability to manage multiple projects and priorities adeptly.
  • Comfortable working independently, with some guidance, and skilled at navigating unstructured or ambiguous situations by using creativity and sound judgment to solve problems.
  • Track record of forging meaningful partnerships rooted in trust, cultural responsiveness, and shared goals with a wide range of stakeholders.
  • Willingness and ability to travel to multiple MidPen sites across its geographic footprint.
  • Proficient in Microsoft Office products.
  • Fluent in written and spoken English.
  • Proficiency in additional languages; Spanish or Mandarin proficiency highly desirable.
  • Direct experience managing or administering grant programs - including application intake, review cycles, disbursements, and compliance tracking – and familiarity with project or grants management platforms.
  • Background in client or program management within consulting, philanthropy, community development, community development, or health sectors.
  • Experience working with communities impacted by housing insecurity, health disparities, or other social and structural drivers of health; familiarity with affordable housing, community health, or resident services environments.
  • Lived experience that provides insight into the communities served by MidPen Housing.
  • Flexible paid time off
  • 10 paid holidays per year, plus an organization-wide Winter Break
  • Up to 95% employer-paid monthly premiums for employee medical coverage (depending on plan selected)
  • 401(k) safe harbor plan, with employer contribution equal to 3% salary with immediate vesting
  • Up to 12 weeks fully paid family/medical leave (eligible after 1 year of employment)
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