Program Mgr, Data & Analytics, Amazon Autos

Amazon • Seattle, WA

7h

About The Position

The Program Manager, Data & Analytics Operations plays a critical role in the
Amazon Autos reporting and analytics function, orchestrating the flow of work
from intake to delivery. They manage internal and external request pipelines,
maintain healthy backlogs, and ensure priorities are aligned with business
objectives.

In this role, they collaborate closely with the Head of Market Intelligence,
Head of Analytics, technical program managers, data engineers, and business
intelligence engineers to drive efficiency and accountability across the team.
They own on-call mechanisms, ensuring issues are triaged and resolved promptly,
and maintain high-quality external documentation for our B2B products—empowering
customers to navigate and extract value from our data platform with ease.

Requirements

• 3+ years of team management experience
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of delivering cross functional projects experience
• Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

• Experience implementing repeatable processes and driving automation or standardization
• Experience in data mining, data management, reporting, and SQL queries

Responsibilities

• Manage internal and external intake processes for the reporting and analytics function
• Maintain well-organized, prioritized backlogs aligned with business objectives
• Triage incoming requests and ensure timely routing to appropriate teams
• Track progress and communicate status updates to stakeholders
• Partner with the Head of Market Intelligence and Head of Analytics to align priorities and resource allocation
• Coordinate with technical program managers to ensure seamless execution of cross-functional initiatives
• Support data engineers and business intelligence engineers in delivering high-quality outputs on schedule
• Facilitate communication and alignment across teams to remove blockers and drive efficiency
• Own and manage on-call mechanisms to ensure rapid triage and resolution of issues
• Develop and refine processes to improve workflow efficiency and accountability
• Monitor key operational metrics and identify opportunities for continuous improvement
• Maintain comprehensive, high-quality external documentation for B2B products
• Ensure documentation is accurate, up-to-date, and accessible to customers
• Partner with product and engineering teams to document new features and updates

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed