At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This individual will work with a broad set of internal and external stakeholders to help establish strategic programs and experience delivery initiatives focused on building member confidence and satisfaction. Key initiatives support critical moments within the renewal and annual enrollment period. This leader will be part of a multidisciplinary team that is responsible for shaping and improving the end-to-end member experience. “Member first” thinking will be a key driver to success in this role.