Program Manager

Bancroft • Swedesboro, NJ

281d

About The Position

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility.

Requirements

• Graduated from an accredited college with a BA in a relevant field.
• At least one year of experience working with individuals with developmental disabilities or brain injuries.
• High School diploma or equivalent required with two-three years in the Human Services or related field.
• Prior management experience and a strong desire to work with neurologically-challenged individuals.
• BA in a related field plus one year of related experience preferred.
• Certification from the American Academy for the Certification of Brain Injury Specialists (AACBIS) within the first 18 months of employment.

Responsibilities

• Provides supervision and oversight to direct reports within direct areas of responsibility.
• Ensures proper staffing levels and work distribution within assigned program site.
• Conducts regular staff meetings and attends program management meetings.
• Attends various internal management meetings, external conferences, and family conferences.
• Manages the ongoing job performance of direct reports.
• Appropriately delegates work responsibilities.
• Supports the professional development and career growth of direct reports.
• Manages the overall operations, activities, and overall environment of the program site.
• Ensures adherence to all established policies and procedures.
• Provides on-call and rotational support to manage a 24 hour/7 day a week program.
• Monitors all direct costs incurred and efficiency of spending for program site.
• Actively participates in the applicant hiring and termination process.
• Aids in the resolution of problematic situations while encouraging independence.
• Completes daily, monthly, and quarterly paperwork for submission to program management.
• Reviews required paperwork completed by direct reports for accuracy.
• Ensures the overall integrity of behavior and/or medical records and files.
• Develops, coordinates, and monitors the IPP, IDT and/or TDT process.
• Evaluates prospective persons served at screening meetings.
• Reviews consults from medical and therapeutic consultants for persons served.
• Actively participates in special projects related to behavioral treatment.
• Maintains effective communications with persons served and their families.
• Serves as an advocate on behalf of persons served.
• Monitors the usage of transportation vehicles assigned to specific program site.
• Follows state-approved emergency procedures and crisis intervention techniques.
• Serves as a role model to persons served.
• Provides direct care to persons served as necessary.
• Performs other related management duties as assigned.
• Abides by the Bancroft Code of Ethics, Mission Statement, and Vision Statement.
• Remains current with required training certifications.
• Maintains effective verbal and written communications with colleagues.
• Cooperates with Bancroft and other agencies in inspections and investigations.
• Maintains a safe and respectful environment, free of abuse, neglect, or exploitation.
• Reports any violations to the appropriate individual.
• Maintains levels of supervision as defined in behavior plans.
• Demonstrates Bancroft's core values of RESPECT.

What This Job Offers

• Career Level: Manager
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree