About the position
We have an opportunity for an Employee Benefits Program Manager to join our Berkley Accident and Health team! You will serve as the primary liaison with Captive Managers/Consultants and Broker/Consultants. You will deliver reporting and analysis to make health risk management strategy recommendations to aid in the management of financial exposure as well as manage and develop communications for assigned captive programs. We will train in the captive space, as long as you have stop loss/self-funded experience. We have a welcoming culture valuing our employees - we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!
Responsibilities
- Develop and manage trusted relationships with assigned captive programs, including interfacing with C-Suite and executive level business relationships at the policyholder, TPA, Broker, Captive and a variety of third parties
- Serve as primary liaison with Captive Manager and oversee necessary captive deliverables to ensure timely cession reporting and member/consultant support
- Coordinate and prepare monthly, quarterly and annual loss reporting packages, quarterly conference calls, 1:1 report introduction calls, as well as support and presentations at regional and annual program meetings
- Develop and manage communication of results and performance of assigned captive programs to internal and external parties, including analysis of historical performance and interpretation of loss performance
- Develop and manage surveys and voting for assigned captive programs
- Work with distribution channel and captive members in development and implementation of risk management strategies and education of potential health risk management solutions/vendors
- Support the launch of new captive programs including establishing the cession reporting, coordinating calls and logistics with Program Sponsor/Captive Manager to ensure a smooth implementation
- Effectively liaison with various operating areas including premium accounting, finance, account managers and clinical team on behalf of policyholders and consultant brokers to ensure understanding of claims handling, premium processes, policy provisions/endorsements and understanding internal health risk management services
- Work with vendor relationships to maintain smooth coordination between the parties (TPAs, disease management, broker, captive, members, etc.)
Requirements
- Bachelor's Degree or equivalent work experience
- 5+ years of stop loss or self-funding experience required in benefits consulting or at an insurance carrier
- Exceptional verbal and written communication skills; your communication style is flexible to the situation; you communicate clearly and with a purpose
- Calm under pressure; you have excellent organizational skills, integrity, and great follow-through on tasks; a strong problem-solver while working collaboratively with colleagues at all levels of the organization
- You have a strong sense of accountability along with natural curiosity; you love learning how things work and you are always looking for innovative improvements
- Must be available to travel approx. 25-40%, both domestic and international
Benefits
- Competitive compensation plan
- Robust benefits package for full time regular employees
