Program Manager

Neal R Gross & Co-posted 3 months ago

Full-time • Mid Level

11-50 employees

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We are seeking a highly motivated experienced Program Manager to lead Cross-functional teams and manage programs from concept through launch. This role requires strong leadership, communication and organizational skills to ensure successful delivery of customer programs on time and at the highest quality standards. Part of your duties may include providing strategic guidance to project managers and teams to ensure that project and program goals align with Neal R. Gross & Co.'s core objectives. Experience working in the legal industry is preferred but not a requirement.

Lead all aspects of program management from initial quotation through production launch and post-launch support
Serve as the primary customer interface for program related activities
Organizing daily activities based on the goals of the organization
Developing progress reports for the program
Supervising a team of project managers
Workflow management
Managing the interdependencies between projects
Ensuring deliverables align with the program's outcome
Monitoring all projects to ensure that project managers meet milestones
Assisting with the selection and appointment of new program team members
Assessing the overall needs of the organization and creating long-term goals to improve
Support continuous improvement initiatives and cost reduction opportunities
High-level management and leadership skills
Ability to schedule and manage tasks effectively
Conflict resolution and problem-solving skills
Risk Management
Written and verbal communication skills
Teamwork and motivational skills
Organizational and multitasking skills
Project management

3+ years of program/project management experience
Proven track record of managing multiple programs simultaneously
Willingness and ability to obtain public trust security clearance

Court Reporting/transcription industry knowledge & experience preferred but not required

Competitive compensation package.
Medical and dental insurance coverage.
401k with employer match
Paid vacation days plus federal holidays.
Parental leave.
Job security for high performers, with many employees having tenure of 10+ years
A dynamic work environment with supportive colleagues and extensive opportunities for professional growth.

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