Program Manager

Platform Science

2d•$87,202 - $128,538

About The Position

The Program Manager role focuses on facilitating the successful delivery of external and internal programs. A Program Manager is responsible for driving cross-functional alignment, ensuring on-time delivery, and maintaining strong customer relationships while managing multiple concurrent initiatives that directly impact our Company's future. The Program Manager will play a key role in scaling program execution, improving processes, and ensuring high-quality outcomes across internal teams and customer-facing implementation. The Program Manager is highly organized, articulate, and comfortable communicating at all levels of the organization.

Requirements

3+ years proven experience in managing various types of projects/programs
Thorough understanding of project/program management techniques and methods
Proven experience managing complex, cross-functional programs with multiple stakeholders
Outstanding leadership skills,organizational and stakeholder management skills
Strong presentation skills
Displays growth-mindset
Excellent knowledge of Google Suite; working knowledge of program/project management software
Strong attention to detail with the ability to see the big picture
Excellent ability to manage multiple programs/projects simultaneously
An excellent facilitator, amazing communicator, and skilled listener with a strong understanding of team dynamics
Demonstrates ability to collaborate, influence, and negotiate with stakeholders at all levels of the organization, including C-level executives and business leaders
Exhibit a positive can-do attitude and willingness to work in a hyper-growth environment; in other words, you can roll up your sleeves and thrive in a fast-paced environment

Nice To Haves

Experience with Asana is a plus
BSc/BA diploma in management or a relevant field is a plus
PMP certification is a plus

Responsibilities

Lead end-to-end program management for initiatives, from planning through execution and delivery
Ability to lead through influence by proactively communicating with and guiding executive stakeholders, ensuring clarity on priorities, decision making and accountability across programs
Partner cross-functionally; facilitate collaboration, teamwork, and communication to provide an excellent customer experience
Formulate, organize, and monitor inter-connected activities to deliver against the project requirements, deadlines, and schedules
Maintain effective day to day communications with the customer to remain aligned on project initiatives and milestones
Manage dependencies, get ahead of risks, and surface information that will allow the teams to make sound strategic decisions and tradeoffs
Prepare status reports by gathering, analyzing, and summarizing relevant information to ensure progress is transparent and visible to leadership
Establish effective project plans and ensure their execution
Facilitate cross-functional meetings, ensuring clear communication and accountability
Apply change, risk, and resource management to ensure that all parties are informed of the impacts on schedule and budget
Support change management and adoption for new processes
Conduct post-project evaluation and identify successful and unsuccessful project elements
Promote a trusting and safe environment that allows team members to engage in healthy debate and collaborative problem solving
Provide peer mentorship