Insight Technology Solutions is seeking an experienced (Part-Time) Program Manager (PM) to oversee all contractor work performed in support of a multi-tier Contact Center program. The Program Manager will serve as the single point of contact for the Contracting Officer (CO) and Contracting Officer’s Representative (COR) and will be responsible for day-to-day management, performance, and compliance with contractual requirements. This role requires strong leadership, operational oversight, and the ability to drive efficiency across Level I–III support teams while ensuring high-quality service delivery.