Program Manager

Delta Faucet Company of Tennessee • Indianapolis, IN

2d • Hybrid

About The Position

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. Your Role at Delta Faucet As a member of the Enterprise Project Management Office, this role will partner with the Channel teams to deliver the Commercial Growth Tracker portfolio. This role will be key to helping Delta Faucet achieve stretch goals for Net Sales Revenue. This role will work with team members from across the enterprise assigned to manage each project in the portfolio. Supporting them through communication, process management, resource tracking, status tracking, and updates to the portfolio. Additionally, the role will coordinate system changes required for support or enhancement with the Smartsheet and Power BI teams as well as manage other assignments from Delta Faucet’s strategic portfolio. These projects have multiple swim lanes, cross-functional interdependencies, and phases that will need to be planned, scheduled, and delivered in tandem. Typical project management competencies such as governance, communication, organizational change, and risk management will be key to the success of the project(s) along with general business and operational knowledge. Objective Partner with business leaders and swim-lane leads plan and deliver projects as part of Delta Faucet Company’s strategic portfolio while mitigating risk and complex cross-functional aspects of the project with clarity and effective communication.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum five years of project management experience with two to three years of experience leading cross-functional projects at an enterprise level, two to three years of experience leading project managers across different lanes of work, and two to three years of experience with executive level communication, governance, reporting, and expectation setting.
• Strong communication skills, with an emphasis on cultivating long-term relationships with various organizational leadership with three plus years of experience developing cross-functional project plans in Microsoft Office, Smartsheet, or similar.
• Familiar with Organizational Change standard processes.
• Proficient in Microsoft Office, Smartsheet, and other project management scheduling tools.
• Proficient in Microsoft Office especially Excel and PowerPoint.

Nice To Haves

• PMP, Certified Scrum Master (CSM) desired.
• Experience in retail or manufacturing is a plus.

Responsibilities

• Lead the portfolio of Commercial projects in partnership with Channel business leadership.
• Support the intake process through participating in funnel fill events, helping enter new project ideas into the tracker, and developing new opportunities for intake with Channel business leadership.
• Work with business leaders to identify project leads and project core team members.
• Track resource needs across the portfolio.
• Ensure project leads update their projects with status, financials, performance-to-date, and other pertinent information monthly to reflect current state.
• Collect status for the purpose of reporting on the overall portfolio performance.
• Support business leadership in their required reporting to the executive team.
• Proactively monitor and report on portfolio level risks and issues.
• Partner with project leads to resolve resource constraints as the need arises.
• Coordinate with other PMOs as it relates to where work is tracked and resource needs.
• Participate in group discussions or Kaizen events to identify continuous improvement opportunities in our approach or to identify solutions to issues blocking the project or portfolio.
• Serve as the primary contact for system changes to Smartsheet or Power BI. Including liaison with the application development teams, tracking bugs and improvements, prioritizing issues, communicating changes, providing training on new features, and helping troubleshoot issues.
• Develop and maintain documentation related to process, system, frameworks, or general help around the tool itself and the Commercial Growth Tracker project lifecycle.

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees