Program Manager

Lukos•Tampa, FL

6d•Onsite

About The Position

The Program Manager serves as the primary liaison between CENTCOM and the contracting company's management, ensuring seamless coordination, oversight, and execution of contract workforce operations. This role requires strategic planning, resource management, risk mitigation, and stakeholder communication to align program objectives with CENTCOM’s mission priorities. The Program Manager is responsible for the successful execution of multiple interrelated projects while adhering to contractual requirements, performance standards, and operational policies. The Program Manager will be required to support emergent 24/7 surge operations outside of normal working hours in response to crises, operational shifts, or mission-critical directives from the CCPA Director.

Requirements

Must possess an active TS/SCI clearance
Minimum of seven (7) years of progressive experience in program management, with a demonstrated ability to lead complex, multi-faceted initiatives
Experience with strategic communication planning, media operations, and content production, including photo and video production planning.
Ability to analyze performance data, forecast challenges, and propose effective solutions to CENTCOM leadership.
Experience managing large-scale contract workforces of 40+ personnel in a high-tempo operational environment.
Proven ability to navigate U.S. military structure, culture, and language, ensuring alignment with CENTCOM’s mission.
Excellent leadership, communication, briefing, and critical thinking skills to drive mission success.
Ability to manage competing priorities in a fast-paced, high-pressure environment, ensuring timely and high- quality deliverables.

Nice To Haves

Program Management Professional (PgMP)
Project Management Professional (PMP)
Lean Six Sigma Green Belt or Certified Six Sigma Black Belt (CSSBB)
Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO)

Responsibilities

Develop comprehensive program strategies that align with CENTCOM’s objectives, ensuring scope, milestones, and timelines are clearly defined.
Establish standard operating procedures for workforce management, performance tracking, and reporting.
Allocate and manage contractor personnel, budgets, and technological resources efficiently to optimize outcomes.
Oversee scheduling, assignments, and tasking for a workforce of all contract personnel, ensuring mission success.
Support recruitment and hiring processes, identifying and integrating top-tier talent to meet evolving program needs.
Establish performance standards and implement improvement plans for contractors who fail to meet expectations.
Proactively identify, assess, and mitigate risks that could impact program success.
Develop contingency plans for high-priority, mission- critical scenarios, ensuring uninterrupted operations.
Provide real-time solutions to challenges, balancing project demands with CENTCOM’s strategic priorities
Implement robust quality control measures to ensure program deliverables meet CENTCOM’s standards.
Develop and present monthly, quarterly, and annual performance reports, offering data-driven recommendations for improvement.
Track and assess contractor performance metrics, ensuring compliance with program goals and contractual obligations.