Program Manager

Harmonic•Seattle, WA

53d•$70,000 - $100,000•Remote

About The Position

Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry's first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers' homes and mobile devices. Learn more at www.harmonicinc.com. Role Description We are looking for a Program Manager to ensure successful and timely execution of technical programs across multiple teams in multiple geo-locations and throughout the full system development life cycle. You can be based anywhere in the US and will be reporting to the Team Lead - Program Management. Location Remote - this position is 100% Remote anywhere in the pacific or Mountain time zone, with travel requirements. Business trips possible, but will not exceed 20% of time.

Requirements

Strong leadership, stakeholder and customer expectation management skills
Experience in project execution, monitoring, and control
Experience with budget tracking and risk management, ability to identify and manage risks and mitigation strategies
Education: Bachelor in Computer Science, Electronic Engineering, Telecommunications or equivalent;
Deep knowledge in Project Management and PMI standards
Ability to organize own time, meet deadlines and targets, time management
Strong negotiations skills in both technical and commercial areas
Critical thinking and problem-solving skills
Ability to collaborate with clients and geographically disbursed project teams to deliver solutions that support the business requirements and align with Harmonic objectives and processes
Language - English at advanced level / Another European language is a plus
Confirmed PM experience in telecom customer's projects 2-3years or Service delivery manager experience >3years
Engineer background in telecom area (DataCom, Core, Radio, Transport network, IT, Quality Assurance and so on), this can be a starting point of candidate career

Nice To Haves

Understanding of networking systems hardware and software design is a plus
Very welcome PMP, PMI, ITIL, Agile or other certification as well as professional ones CCNA, CCNP, CCIE or similar from other vendors

Responsibilities

Project Coordination & Scheduling - Oversee the overall coordination of complex integration/deployment projects, define activities and required resources, estimate efforts, and track progress while ensuring adherence to detailed schedules.
Project Tracking & Reporting - Monitor project status, track technical issues, and provide clear and effective reporting on milestones, deliverables, expectations, dependencies, risks, mitigation plans, escalations, and overall progress.
Stakeholder Communication & Issue Management - Facilitate communication with internal and external stakeholders, addressing project-related concerns and ensuring alignment on integration and deployment efforts.
Program Governance & Best Practices - Drive program integrity and coherence by maintaining an effective environment within PMO, establishing program-related practices, templates, policies, tools, and partnerships to improve organizational capabilities.
End-to-End Project Lifecycle Management - Take full ownership of the project lifecycle, from demo and field trials to integration planning and deployment, ensuring smooth execution across all phases.
Independent Project Execution & Collaboration - Work autonomously to manage daily project activities, maintain collaboration forums, and track overall program success criteria through performance metrics and reports.
Process Standardization & Continuous Improvement - Develop and maintain standardized processes for project execution, leveraging best practices from PMO to enhance efficiency and scalability.
Project Documentation & Compliance - Create and maintain project documentation, ensuring adherence to both standard and customer-specific requirements to support seamless execution and compliance.

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