Program Manager (Springfield, MO)

Catholic Charities of Southern Missouri•Springfield, MO

9d•$46,000 - $49,000

About The Position

The Program Manager is a dual role providing family strengthening and case management to residents in LifeHouse Crisis Maternity Home. This role utilizes strengths-based approach and focuses on the empowerment of each individual while upholding residential program structure.

Requirements

Bachelor’s degree in social work (BSW) or equivalent human services degree.
This position requires a valid driver’s license, a reliable vehicle, and proof of insurance.

Nice To Haves

Master’s degree in related field.
Two years of experience in the social service field.
Supervisory experience.

Responsibilities

Provide comprehensive case management to residents and aftercare clients for the purpose of self-sufficiency.
Attending community networking meetings by representing the agency.
Create and update individualized care plans for residents and clients per requirements and needs of the individual.
Assist residents with transportation.
Conduct intakes, face-to-face interviews, and orient new residents.
Provide case management with each client in combination of phone and face-to-face visits in varied settings, including client's homes in the aftercare program.
Ensure residents complete chores, pass room checks, and are upholding their commitment to the agreements and expectations of the program. This includes but is not limited to coordinating and monitoring class schedules, utilization corrective action plans and administering drug screenings, etc.
Complete both written and data-based documentation (i.e., internal documentation case notes, housing plan, etc.)
Advocate and interact with other service providers, parent educators, housing agencies, churches, and community organizations on behalf of participants, as well as facilitate referrals.
Perform other related duties as assigned.
Completing and reviewing staff charts through continual audits.
Conducting one-on-one meetings with direct reports.
Set a professional example of leadership through mentoring, coaching, and providing appropriate feedback.
Interview, onboarding, training and supervisor staff and student interns.
Possesses a strong commitment to the mission of Catholic Charities, including the understanding of Catholic Social Teaching and the ability to demonstrate the philosophy and values of the agency. The identity of the agency is clearly Catholic, and as such, Catholic Charities adheres to the social and moral teachings of the Catholic Church