Program Manager (3389)

THE SALVATION ARMY•Birmingham, AL

13h

About The Position

The Salvation Army, an internationally recognized non-profit, faith-based organization has a job opening for a Program Manager for the Birmingham Area Command in Birmingham, AL. Please read full description before applying. Hours: This is a salaried (Exempt) position. Typical hours are from 3pm to 11pm (2nd shift). Some weekend, after hours, and holiday availability is a plus. This position is responsible for: Plans, schedules, assigns, and supervises the work of program personnel including those performing case management, etc; trains and instructs in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; conducts performance evaluations and provides salary and hiring/firing recommendations. Oversees the interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; ensures proper methods and procedures are followed. Oversees the preparation and filing of client records in a timely manner ensuring all information is accurate and up-to-date; ensures proper methods and procedures are followed and that the confidentiality of client information is maintained. Provides support for case managers in cases where escalation is needed and as needed to cover absences. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Attends community service provider meetings as needed. Serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies. Recommends new policies and procedures or changes in current practices in order to enhance the effectiveness of program operations and services. What We Are Looking For In You

Requirements

Bachelor’s degree from an accredited college or university in Social Work or a related field, And Three years progressively responsible experience performing social services work with at least one year in a supervisory capacity, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Valid state driver’s license with insurable driving record is required
Knowledge and familiarity with the use of the DSM IV.
Knowledge of the principles and practices of child/elderly abuse and/or neglect.
Knowledge of practices and principles of social service program administration.
Ability to lead, motivate, and evaluate the work of staff performing same or similar work.
Ability to develop, implement, and enforce program policies and procedures.
Ability to travel short distances, such as for meetings and other Salvation Army facilities.
Ability to meet attendance requirements.

Responsibilities

Plans, schedules, assigns, and supervises the work of program personnel including those performing case management, etc
Trains and instructs in the proper methods and procedures
Monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures
Conducts performance evaluations and provides salary and hiring/firing recommendations
Oversees the interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions
Ensures proper methods and procedures are followed
Oversees the preparation and filing of client records in a timely manner ensuring all information is accurate and up-to-date
Ensures proper methods and procedures are followed and that the confidentiality of client information is maintained
Provides support for case managers in cases where escalation is needed and as needed to cover absences
Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment
Obtains speakers and workshop presenters as needed
Attends community service provider meetings as needed
Serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf
Builds and maintains professional working relationships with community agencies
Recommends new policies and procedures or changes in current practices in order to enhance the effectiveness of program operations and services