Program Manager

Sevita • Portland, ME

10d

About The Position

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans. Residential Program Manager Residential Group Homes - Manager Are you an experienced human services professional with supervisory experience and a talent for program management? As a Program Manager, you will be responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training.

Requirements

• Bachelor's Degree in Social Work, Psychology, or related field preferred
• Five or more years of relevant experience and at least three years of supervisory experience
• Licensure as required by state
• CPR and First Aid certifications
• Current driver's license for minimum 1 year, with good MVR record
• Strong communication skills with ability to build rapport with others
• Self-motivated and detail-oriented with ability to multi-task
• Well-organized with ability to prioritize workload and meet deadlines

Responsibilities

• Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary
• Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training
• Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment
• Supervise clinical and crisis management and establish on-call duties
• Develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services
• Project revenue and monitor monthly expenses in conjunction with program goals
• Promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation
• Monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date
• Maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions
• Serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.)
• Monitor the availability and efficacy of community-based support and other supports required by the program
• Oversee appropriate interface with billing system and other operating units as necessary to meet company requirements
• Recommend policies and procedure to enhance program efficiency, using technical and analytical tools to measure performance and productivity

Benefits

• Compensation/benefits package for full-time employees.
• 401(k) plan
• Paid time off and holiday pay
• Complex work adding value to the organization's mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees