Description Summary: The Program Manager provides leadership and has overall responsibility for planning, directing, and coordinating activities pertaining to technology and business unit programs and projects. The CML Bank Program Manager is responsible for leading the organizational change management assessment for strategic projects, and provide guidance and direction as needed. They lead business readiness efforts for the segment to ensure colleague and customer success with program releases. Duties and Responsibilities: Coordinates and monitors the scheduling, pricing, and technical performance of programs focused on change management and colleague impact. Ensures projects are completed on time and within budget and that IT governance is followed. Acts as advisor to program team regarding projects, tasks, and operations. Works with business segment manager(s) and program/project sponsors to establish the project scope, deliverables, budget and schedule. Works with program managers, business unit manager(s), and project sponsors to establish change methodology needed for successful project implementations . Partners closely with teams to integrate change management activities into overall implementation plans. Works with stakeholders to develop business readiness deliverables like training and change communications required to prepare colleagues and customers. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees