College of Education, Program Manager

University of Maryland • College Park, MD

1d • $70,000 - $80,000

About The Position

The EdTerps Learning Academy (ETLA) supports graduate and professional learning opportunities for working educators. The learners served by this office are almost entirely practicing education professionals seeking part‑time programs at the University of Maryland in the College of Education to pursue initial licensure, continuing education credits, or professional learning hours for recertification. The EdTerps Learning Academy designs customized programming for this population, including offerings developed in partnership with local school districts. We provide exceptional customer service to both students and faculty, enabling them to focus on learning, teaching, and leading in Maryland schools. The ETLA Program Manager serves as the primary operational coordinator for EdTerps Learning Academy self‑support graduate programs. Reporting to the ETLA Director, this role oversees the day-to-day coordination of programs that interface with Extended Studies (EXST). This position manages the full lifecycle of course scheduling, instructor contracts, and student enrollment, ensuring seamless coordination among program directors, department finance directors, Extended Studies, and students. The Program Manager maintains Program Planning Sheets, facilitates registration processes, and acts as the central liaison for all administrative matters related to these programs.

Requirements

• Bachelor’s degree from an accredited college or university.
• Three (3) years of professional program management or higher education experience.
• Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
• Knowledge of business acumen to understand key business drivers, organizational communications, and data.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to exercise independent judgment and discretion.
• Ability to develop and administer new policies and procedures.
• Ability to interpret and apply policies, procedures, regulations, and laws.

Nice To Haves

• Experience using Workday to support HR transactions such as recruitment, hiring, onboarding, and personnel actions.
• Prior experience working in a higher education environment and engaging effectively with faculty, staff, and students.
• Strong written and verbal communication skills and the ability to build collaborative relationships with a diverse range of stakeholders.
• Demonstrated ability to exercise sound professional judgment and maintain confidentiality when handling sensitive information.
• Proven organizational skills with the ability to manage multiple priorities, coordinate activities or events, and meet deadlines in a dynamic work environment.
• Demonstrated commitment to providing responsive, professional, and solution-oriented customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager