Program Manager

Onyx CenterSource•Dallas, TX

53d•Hybrid

About The Position

The Program Manager leads the project management team to drive complex, multi-workstream initiatives that support strategic business goals. This role provides strong people leadership, operational oversight, and program direction—ensuring alignment across multiple teams, effective delivery of high-impact initiatives, and continuous organizational improvement. The Program Manager is accountable for team development, program outcomes, stakeholder relationships, and long-term program health.

Requirements

Bachelor’s degree in Business, Management, Engineering, or related field.
10+ years of program or project management experience, including leading multi-disciplinary initiatives.
3+ years of direct people-management experience, with demonstrated success developing teams.
Strong leadership, communication, and relationship-building abilities.
Expertise with modern project and program management tools (e.g., Jira, Smartsheet, Asana, MS Project).
Ability to present and explain technical information to diverse types of audiences (management, users, vendors, technical staff)
Demonstrates interpersonal skills required to successfully work in a team environment and communicates effectively across a variety of stakeholder groups
Must be able to effectively communicate with both technical and non-technical users at all levels of an organization
Strong analytical and organizational skills, with excellent verbal and written ability

Nice To Haves

PMP, PMI-ACP, PgMP, or comparable certifications.
Lean Six Sigma or comparable certification.
Experience in technology, SaaS, operations, or other fast-paced industries.
Background managing programs within Agile or hybrid delivery environments.
Strong influencing skills, including the ability to lead across teams and functions without formal authority.

Responsibilities

Lead, mentor, and develop a team of project managers and cross-functional contributors, fostering a culture of accountability and growth.
Define program goals, success metrics, and strategic alignment across multiple interconnected initiatives.
Build and maintain integrated program roadmaps, ensuring clarity of priorities, timelines, and resource needs.
Drive execution of complex programs, ensuring milestones are achieved and workstreams remain aligned.
Establish and manage program governance structures, communication rhythms, and executive reporting.
Proactively identify risks, dependencies, and operational constraints, and guide teams through resolution.
Partner with senior leaders to secure resources, remove obstacles, and maintain organizational alignment.
Serve as the primary point of contact for program updates, delivering clear, actionable communication to executives and stakeholders.
Enhance program management processes, tools, and best practices to increase organizational efficiency and predictability.
Lead post-implementation reviews and drive continuous improvement across teams and functions.
Oversee program budgets and forecasting, ensuring financial accuracy and optimal resource utilization.
Build strong cross-functional relationships and influence without authority to drive outcomes across technical and business teams