Program Manager

Global Data Consultants•Harrisburg, PA

3d•Hybrid

About The Position

The Commonwealth of Pennsylvania is seeking a Program Manager to support the Commonwealth Office of Digital Experience (CODE PA) in a hybrid capacity, focused on delivering enterprise digital initiatives for Permitting, Licensing, and Certifications (PLC). This role requires candidates with strong program leadership experience and offers the opportunity to drive large-scale digital transformation efforts that improve services for Pennsylvania residents. As a Program Manager you will be responsible for leading the end-to-end delivery of complex, cross-functional enterprise programs, ensuring alignment between strategic objectives and execution while driving accountability across multiple teams, stakeholders, and workstreams in a fast-paced, Agile-driven environment.

Requirements

8–10 years of program or portfolio management experience.
Proven track record managing large-scale, multi-year, multi-million-dollar programs.
Experience managing multiple concurrent workstreams and cross-functional teams.
Experience working with both internal teams and external vendors.
Demonstrated ability to lead with authority and influence without direct control.
Strong coaching and mentoring skills with the ability to elevate team performance.
Exceptional communication skills, including executive-level reporting and stakeholder engagement.
Deep expertise in program governance, planning, and execution frameworks.
Strong understanding of Agile, Waterfall, and hybrid delivery methodologies.
Ability to bring structure and clarity to ambiguous or underperforming environments.
Experience with project management and Agile tools (e.g., Confluence, Azure DevOps, SharePoint).
Ability to communicate effectively with both technical and non-technical stakeholders.
Experience working in State Government environments.

Nice To Haves

Experience with Salesforce platforms or related technologies.
Professional certifications such as PMP, Scrum Master, or similar.
Experience standing up programs in early-stage or highly unstructured environments.
Exposure to technology procurement processes, including RFP/RFI participation.
Familiarity with Agile metrics, reporting, and performance tracking.

Responsibilities

Own end-to-end delivery of a complex, multi-workstream enterprise program, ensuring alignment with strategic goals.
Establish program vision, structure, governance, and execution strategy across all workstreams.
Drive alignment across product, engineering, UX, project management, vendors, and business stakeholders.
Develop and maintain an integrated master roadmap, managing cross-workstream dependencies and priorities.
Ensure deliverables are completed on time, within scope, and within budget.
Design and implement program operating models, including governance frameworks, decision-making processes, and escalation paths.
Lead steering committees and governance forums to maintain program transparency and accountability.
Proactively identify, manage, and mitigate program risks, issues, and blockers.
Oversee program financials, including budgeting, forecasting, and vendor performance management.
Provide clear, structured executive-level reporting and translate complex program details for non-technical stakeholders.
Facilitate cross-team collaboration, resolve conflicts, and ensure alignment across all stakeholders.
Organize and structure teams for optimal performance, coaching project managers, product managers, and team leads.
Drive continuous improvement by enhancing ways of working and addressing gaps in execution or performance.
Support Agile delivery teams by assisting with Scrum ceremonies, coordination, and removal of delivery obstacles.
Maintain program documentation, status reports, and tracking tools to ensure visibility into progress and outcomes.