Program Manager

Genesis Consulting Partners, LLC•Milwaukie, OR

12d•Hybrid

About The Position

Genesis Consulting is seeking an experienced, forward-thinking Program Manager with a passion for growth and business transformation. The Program Manager will be responsible for leading the successful implementation of an enterprise ERP solution by aligning people, processes, and technology. This role provides strategic leadership, governance, and hands-on program execution across all phases of the ERP lifecycle. The Program Manager serves as a trusted advisor to stakeholders, ensuring optimized business workflows, effective risk management, strong governance, and measurable business outcomes while driving user adoption and long-term value realization.

Requirements

7+ years of experience in program or project management, with significant experience leading large-scale ERP implementations, specifically Peoplesoft, Oracle, or Workday.
Demonstrated experience managing complex, cross-functional programs involving business process transformation and technology delivery.
Strong understanding of ERP platforms, implementation methodologies, and common risks and challenges associated with ERP deployments.
Proven ability to develop and manage program governance, schedules, budgets, resources, and risk management processes.
Experience facilitating executive-level meetings, Steering Committees, and cross-functional working groups.
Excellent communication, presentation, and stakeholder management skills.
Ability to advise on business process optimization and change management, including user adoption and training.

Responsibilities

Lead end-to-end program management for ERP implementation initiatives, ensuring alignment with organizational strategy, timelines, and business objectives.
Maintain strong knowledge of the selected ERP solution, implementation roadmap, standard capabilities, and common risks and gaps.
Develop and manage the program strategy, implementation roadmap, project plans, schedules, resource allocation, and governance structures.
Advise on optimal business workflows and process design inside and outside the ERP solution, clearly communicating options, costs, risks, and trade-offs.
Oversee business process fit-gap analysis, workflow development, and solution design.
Manage program risks, issues, dependencies, and mitigation strategies, providing clear and consistent status reporting and KPIs.
Plan, lead, and facilitate project meetings, working groups, and Steering Committee sessions, including preparation of executive-level materials.
Monitor progress against deliverables, milestones, and release dates, holding teams accountable for quality and timelines.
Lead testing, training, and organizational readiness activities to support successful deployment and user adoption.
Track success, satisfaction, and adoption metrics, incorporating lessons learned through retrospectives and continuous improvement.