Program Manager

Express Employment International Headquarters•Oklahoma City, OK

24d•Onsite

About The Position

The Program Manager leads and oversees multiple complex projects and programs supporting digital transformation, operational efficiency and enterprise-wide strategic initiatives. This role serves as a central driver or organizational alignment, ensuring that program activities, milestones, and outcomes are tightly connected to strategic business goals. The Program Manager establishes structure and rhythm across programs by implementing governance standards, enabling effective resource coordination, and maintaining transparent communication channels between teams, leaders and stakeholders. In this role, the Program Manager acts as a strategic facilitator – removing barriers, anticipating risks, managing interdependencies and enabling informed decision making through high quality reporting and analysis. They champion consistency across project delivery practices, promote operational excellence, and foster a collaborative, accountable environment across technical and business workstreams. The Program Manager is expected to synthesize complex information, drive clarity among stakeholders, and ensure that programs deliver measurable value, remain on schedule and operate within defined scope and budget parameters. This position sits within our Oklahoma City based corporate office, currently with an expectation to be onsite 80% of the time.

Requirements

Five (5) years’ experience in program, portfolio, or project management. Transformation or PMO experience preferred
Three (3) years leading new or enhanced product, program or implementation efforts
Proven ability to manage complex programs and large-scale transformation initiatives
Strong leadership skills and ability to motivate and influence cross-functional teams
Experience developing program roadmaps, program plans, and executive communication materials
Strong understanding of Agile, Waterfall and hybrid governance approaches
Proficiency with PPM tools such as Microsoft Project, Smartsheet and ServiceNow
Excellent communication, analytical and critical thinking skills
Ability to operate with urgency, manage multiple workstreams and solve complex programs

Nice To Haves

Bachelor’s degree in Business, IT, Engineering, Organizational Leadership or related field preferred
Professional certifications such as PMP, Lean PM, Scrum Master, Product Owner or SAFe preferred

Responsibilities

Manage multiple complex programs and high-impact projects across business and technology teams
Develop and maintain integrated program roadmaps, business cases, charters and planning artifacts
Facilitate governance processes including reporting, resource planning, intake, risk assessments and prioritization
Monitor program and roadmap status and communicate updates to the TMO leadership and Executive Steering Committees
Manage key actions, decisions, milestone and cross-functional dependencies
Oversee sequencing, prioritization, and enhancements for program roadmaps
Ensure alignment of program objectives with organizational transformation strategies
Partner with Project Managers to ensure proper resource allocation and cross-functional engagement
Implement and optimize tools, escalate issues and drive resolutions
Work with OCM resources to support organizational readiness and adoption
Promote innovation, agile thinking and continuous improvement across the program portfolio