Geriatric Social Services Program Manager

Nations Finest•Mountain View, CA

17d•$80,000 - $85,000•Onsite

About The Position

The Program Manager reports to the Menlo Park Site Director and is responsible for overseeing the daily operations, strategic planning, and management of the Geriatric Health Care for Homeless Veterans (Geriatric HCHV) program. The Program Manager will lead a team of housing/medical professionals, work closely with healthcare providers and community resources, and ensure that all program goals, regulations, and resident needs are met in a timely and effective manner.

Requirements

Bachelor’s degree in social work, nursing, or related field (required)
Current Residential Care Facility for the Elderly (RCFE) certification or ability to obtain RCFE certification within 6 months of hire.
Minimum 5 years’ experience in program management, with a focus on geriatrics, housing, or social services.
Minimum two years’ experience managing an annual program budget of $500,000+
Minimum two years’ experience supervising staff members, with experience supervising in social services or medical settings preferred.
Knowledge of Geriatric Services: In depth understanding of the challenges and best practices related to elderly care
Proficient in MS Office applications including Outlook, Excel, SharePoint, and Teams.
Proven ability to work independently while providing consistent, high-quality judgment and guidance.
Valid Drivers’ License, clean driving record, and proof of vehicle insurance
Requires the ability to occasionally bend, stoop, reach, lift, and move or carry office supplies and materials weighing 20 pounds or less. Finger dexterity required for computer keyboard operation. Must be able to walk up and down up to 4 flights of stairs several times per day.

Nice To Haves

Masters’ degree in related field (preferred)

Responsibilities

Program Management: oversee the overall operations of the Geriatric HCHV program, ensuring that services are delivered effectively and in compliance with all of Nation’s Finest’s policy and procedures, as well as all contract regulatory requirements.
Team Leadership: hire, supervise, train, develop and support a multidisciplinary team of staff including LVN Case Managers and CNA/Caregivers.
Resident Support: ensure that residents receive the appropriate housing services and care tailored to their needs. Oversee the development of care plans and collaborate with internal and external professional care teams including property management company representatives to meet medical, social, housing, and emotional needs of elderly residents. May include transporting participants to appointments.
Budget and Resource Management: In coordination with the Site Director, manage program budget, including forecasting and monitoring of expenses. Maintain billing requirements daily and submit all billing monthly. Ensure efficient allocation of resources to meet program goals.
Stakeholder Engagement: Build and maintain relationships with external partners, including healthcare providers, community organizations, and governmental agencies. Advocate for residents and ensure they have access to necessary social services and medical care.
Compliance and Reporting: Ensure that the program complies with regulations and internal policies. Prepare regular reports for stakeholders and funding agencies.
Crisis Management: Address and resolve any urgent issues or challenges such as health emergencies, housing instability, or conflicts among residents, providing swift and effective solutions.
Training and Development: identify staff training needs and organize professional development opportunities to ensure that the team is well-equipped to meet the evolving needs of elderly residents.
Performs other duties as assigned