Program Manager

SOUTHERN MARYLAND TRI-COUNTY COMMUNITY ACTION COMMITTEE INC • Hughesville, MD

24d

About The Position

The Program Manager provides overall the agency's housing program; including supervision of staff supervision, rental assistance, housing counseling services, budgets, developing, policy implementation, and grant funding efforts. Responsibilities include data collection and reporting, quality assurance, and participation in community collaborations. The Program Manager ensures compliance with HUD regulations and national standards for homeownership counseling and reports directly to the Director of Housing and Emergency Services.

Requirements

• 3-5 years in housing-related fields (counseling, affordable housing, real estate, property management, lending).
• Proven mid-management oversight and compliance experience.
• Grants management and oversight of major programs
• Budget, planning, effective working relationships at the federal, state, regional, and local governmental levels
• Excellent written, verbal, and technology-driven communication and presentation skills
• Public speaking
• Effective team-based leadership
• Strong ability to work independently and as a team player exercising mature judgment
• Highly motivated self-starter with a capacity to complete multiple tasks in a timely manner
• Must have excellent problem-solving skills and ability to develop innovative solutions
• Must demonstrate the ability to communicate with a variety of professionals including bankers, realtors, and landlords
• Must maintain and execute confidential information
• Ability to translate technical information
• Sensitive to the needs within the community and individuals
• Skills and intermediate proficiency using and navigating the agency’s client management system CAP60 and Microsoft 365 - Word, Excel, Outlook, Publisher, TEAMS (virtual platform), and other software applications to retrieve data, create spreadsheets and generate reports.
• Communicates effectively and professionally, using tact, discretion, and diplomacy in both written and verbal formats with coworkers, supervisors, customers, and vendors.
• Demonstrate team-building skills to establish and maintain good working relationships with colleagues and staff.
• Demonstrates the ability to analyze problems/issues, gather data and information, evaluate, and recommend alternative solutions, or effect solutions with a tolerance for ambiguity and change, when necessary.
• HUD Housing Counselor Certification (required within 180days of employment).
• Certifications in Post Purchase Homeownership Education, Pre-Purchase Homeownership Education, Foreclosure Intervention/Default Counseling, and Financial Capability within one year of employment.
• Valid Maryland Driver's License.
• State and Federal Bureau of Investigation Criminal Background Check, National Sex Offender Public Registry Check, Current Certified Driving Record, Physical, Tuberculin PPD Tine Test at the time of employment, and annually, or by physician requirement, thereafter, and Pre-Employment, Random, Post-Accident Drug, and Alcohol testing.
• Must be available to meet with customers on evenings or Saturdays as needed.

Nice To Haves

• bachelor’s degree preferred (fields: public administration, social work, psychology, sociology, or related).
• Grant Management and nonprofit experience.

Responsibilities

• Manage the agency's housing counseling program according to HUD regulations and the National Industry standards for homeownership counseling. Include identifying and securing funds for program operations, ensuring that housing education and counseling are conducted, maintaining effective communications with funding sources, participating in internal and external monitoring reviews, and preparing monthly programmatic reports required by agency and funding sources.
• Assist with grants management and budgeting.
• Research grant opportunities
• Prepare grant narratives.
• Prepare budget drafts.
• Participate in strategic planning and program evaluations.
• Monitor progress.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees