Program Manager

NetImpact Strategies-posted 4 days ago

Full-time • Manager

Onsite • Alexandria, VA

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NetImpact Strategies is seeking an experienced Program Manager to lead a multi-disciplinary technical team supporting a large-scale digital modernization effort. This onsite role, based in Alexandria, VA, will provide strategic direction, ensure program delivery excellence, and oversee day-to-day operations across helpdesk, systems, and network teams. The ideal candidate is a strong leader with experience driving transformation within complex enterprise environments.

Lead and manage a cross-functional team providing helpdesk, systems administration, and network engineering support
Drive the planning, execution, and delivery of digital modernization initiatives
Serve as the primary point of contact for program leadership, ensuring high-quality service delivery
Oversee program operations including resource allocation, prioritization, and risk/issue management
Track, manage, and report program metrics, milestones, and deliverables
Coordinate across technical teams to ensure fully integrated modernization activities
Establish operational standards, quality controls, and continuous improvement practices
Support budget management, forecasting, and contract compliance
Ensure alignment with enterprise architecture, security requirements, and policy frameworks
Mentor team leads and staff to promote a high-performance culture

Bachelor’s degree, or equivalent experience in a related technical or management discipline
Eight (8) or more years of experience managing IT programs or projects of similar size and complexity
Experience leading helpdesk, systems administration, or network engineering teams
Demonstrated success delivering modernization or digital transformation initiatives
Proven ability to manage program scope, schedule, budget, and risk
US Citizenship eligible for a Public Trust
Ability to work onsite in Alexandria, VA

PMP, PgMP, SAFe, or Agile/Scrum certification
ITIL Foundations or higher certification
Experience supporting federal IT programs
Experience with enterprise service management, cloud modernization, or infrastructure transformation
Understanding of cybersecurity requirements in federal environments

Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

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