Program Manager

Children's National Medical Center•Silver Spring, MD

38d

About The Position

The Program Manager will participate to plan, implement, manage and evaluate service/department activities for Children's National Medical Center in accordance with accepted national standards and administrative policies.

Requirements

Bachelor's Degree (Required) Or
Master's Degree (Preferred)
5 years of related experience (Required)

Responsibilities

Assist in development, implementation and evaluation of services, programs, policies and procedures, and performance standards to achieve goals.
Assist in the development, evaluation and implementation of new ventures, services and partnerships.
Create project plans with milestones, deliverables, and accountability assignments.
Implement strategic initiatives through management of day to day program operations; troubleshoot operational issues and develop action plans to resolve.
Collaborate on significant operational/issues/barriers.
Prepare documentation and projections to support the operating and capital budget planning process.
Evaluate and recommend purchase of new equipment needed to maximize productivity and quality of care.
Implement actions to facilitate meeting budget requirements and administer programs within budgetary guidelines.
Monitor monthly performance reports and budget variances and resolve discrepancies as needed.
Evaluate reimbursement and denial trends and develop and implement action plans to address issues.
Understand key financial and budgetary principles and apply and incorporate them into management planning and decision making.
Understand organization's business environment (e.g., regulatory bodies, strategic alliances, community partnerships, etc.).
Develop and continually monitor budgets, fiscal performance and resource allocation.
Anticipate future strategic, operational and financial trends and consequences in the market place.
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Energize stakeholders and sustain commitment to change in approaches, processes and strategies.
Maintain a positive environment during the course of change, remaining alert to issues.
Use analysis, judgment, and experience to identify the root causes of problems and develop appropriate strategies to resolve.
Partner in the mission and upholds the core principles of the organization
Committed to diversity and recognizes value of cultural ethnic differences
Demonstrate personal and professional integrity
Maintain confidentiality at all times
Anticipate and responds to customer needs; follows up until needs are met
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others' ideas and opinions
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Use resources efficiently
Search for less costly ways of doing things