Program Manager

Arizona State University•Tempe, AZ

18d

About The Position

Educational Outreach - Access ASU is hiring a Program Manager to develop partnerships with K-12 schools, faculty, staff and the community to prepare students for enrollment in Access ASU pre-college programs, and for future enrollment and successes at ASU. The Program Manager works on a team to perform work of considerable difficulty and independence in strategizing, administering and coordinating programs and services in an assigned K-12 district. The ideal candidate must work well in a fast-paced, flexible environment, provide a high level of customer service to both the university and external communities, and make strong contributions both as an individual and as a team player. This position requires evidence of effective time management skills and success in being accountable for specific outcomes.

Requirements

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

Evidence of a Master's degree.
Experience in managing and supervising assigned student staff.
Experience working with K-12 school and/or higher education systems.
Experience recruiting for outreach and/or college readiness programs.
Experience developing and/or implementing college readiness programs.
Experience working with diverse 7th-12th grade student populations (including first generation and low‐ income students and families).
Experience working with college preparatory programs that serve first-generation and/or low-income students.
Experience collecting and using data to inform decisions.
Experience in speaking, writing, and reading in Spanish/English (bilingual).
Evidence of effective verbal and written communication skills.
Experience managing multiple projects and prioritizing workload.
Demonstrated knowledge of basic computer skills, including use of Microsoft Office applications (e.g., Word, Excel, PowerPoint, Publisher, Access, Outlook), social media (e.g., Facebook, Twitter, etc.), Google Drive and ASU computer systems (e.g., PeopleSoft, Salesforce, Blackboard, etc.).

Responsibilities

Work collaboratively as part of a team to support Access ASU programs and goals.
Support all Access ASU programs and initiatives focused on schools, families and students.
Act as a primary liaison with assigned K-12district(s) by identifying and engaging appropriate connections and partnerships between the district(s)or area, and within Access programming, university departments and colleges; working toward mutually beneficial outcomes.
Identify, develop and maintain working relationships with the university, K-12 administrators and staff schools, and community agencies to develop and leverage opportunities for collegiate experiences.
As part of a team, provide supervision and leadership to assigned student staff to maximize impact for those served.
Based on best practices and current research, advise schools on topics such as college readiness; provide information about university resources, with an emphasis on recruiting and engaging students in specific Access ASU programs with the goal of increasing enrollment to ASU.
Develop and deliver college readiness content, including leading presentations and facilitating student
Confer with and advise staff, students, families and others to answer questions, provide problem solving assistance and excellent Sun Devil Service; refer to appropriate department or person when unable to respond.
Facilitate a continuous improvement (CI) strategy in coordination with each respective district.
Assist with marketing and recruitment efforts targeted at growing the number of participants of Access ASU programs.
Demonstrate relentless commitment to customer service (external and internal), teamwork, and an outcomes-oriented model.
Serve on various committees, boards and teams in support of Access ASU goals.
Travel to off-campus meetings and events regularly.
Perform other duties as assigned.