Program Manager

MedImpact•San Diego, CA

21h•Onsite

About The Position

The IT Program Manager works closely with the CIO and is responsible for managing large strategic technical programs and projects. The Program Manager will ensure that assigned project-based programs adhere to established schedules, specifications, and budget.

Requirements

BS/BA and 6+ years’ experience or equivalent combination of education and experience, and 2 years' of SME in respective areas
Intermediate to advanced knowledge of Microsoft Office software (Outlook, Word, Excel and PowerPoint)
Intermediate knowledge of MS Project and Visio
Intermediate knowledge of at least one content management system (e.g. SharePoint, Confluence, wiki)
Demonstrated ability to learn new software tools
Excellent communication skills (written/verbal).
Proven ability to plan and facilitate effective meetings.
Skilled at business requirements gathering and ability to prepare and maintain detailed project plans
Ability to manage multiple projects simultaneously and prioritize competing demands.
Advanced presentation skills with the ability to present information at varying levels of abstraction depending on audience
Good organization skills and attention to detail.
Basic process improvement skills (e.g. tools and practices from agile, lean, six sigma)
Basic to intermediate product management skills
Must have strong problem-solving skills to handle: (1) problems that span a single area (2) problems that span multiple areas, and (3) ability to facilitate across functional teams to develop solutions
Ability to effectively participate on and influence cross-functional as well as virtual teams including remote participants.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Composure
Decision Quality
Organizational Agility
Problem Solving
Customer Focus
Drive for Results
Peer Relations
Time Management
Dealing with Ambiguity
Learning on the Fly
Political Savvy

Nice To Haves

SQL query development
Golden32 or other equivalent database browsing software
Excel macro programming
PMP or other project management certification, desired, but not required.

Responsibilities

Coordinate the operation of departments to confirm that assigned programs are completed according to specifications, budgets, and timelines
Aligning deliverables to program and project outcomes
Proactively take steps to minimize delays in delivery
Manage risks and issues and take corrective measures
Follows outlined program management processes to manage the overall scope, planning, business requirements, implementation and delivery of software updates to assigned programs.
Schedules product release timelines with IT department.
Coordinates product development schedules and releases to production.
Provides day-to-day management and coordination of deliverables, issue tracking, and compliance issues for assigned programs.
Ensure timely delivery of reports.
Communicate to both internal and external clients on status, schedules, and changes.
Coordinates the efforts of multi-disciplinary teams throughout various stages of the program development life-cycle.
Manages moderately complex projects from start to finish and effectively leads project teams comprised of multiple business units.
Defines metrics to effectively measure the success of program and service processes and deliverables.