Program Manager

LexisNexis • Raleigh, NC

1d

About The Position

The Program Manager will be responsible for managing and providing direction to a team of Project Managers and Project Analysts. This may be “direct” management or “indirect” management. This position will project-manage cross-functional teams by working closely with all aspects of the product development community: Market Vertical, Product Manager, Engineering, Testing, Legal, and more. The Program Manager will also drive a portfolio of moderate to complex projects to completion while building development road maps and project schedules, and collaborating to resolve issues. This position has active involvement in managing multiple strategic projects that requires working with top Engineering resources utilizing our industry-leading technology.

Requirements

• Superb relationship management skills.
• Strong knowledge of process improvement methodologies.
• Expert project management skills with a proven track record of successful on-time/within-budget deliveries.
• Knowledge of software development life cycle (SDLC).
• Agile knowledge required.
• Advanced understanding of resource allocation.
• Experience coordinating team work flow in a fast-paced, deadline-driven environment.
• Experience partnering with other project stakeholders to resolve issues and to mitigate project impacts.
• Strong project delivery.
• Ability to partner with other project stakeholders to resolve issues and to mitigate project impacts.
• Experience delivering on projects of various size and duration.
• Highly adaptable to changing needs within the organization — adapts to rapidly changing priorities.
• Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
• Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
• Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues
• Advanced communication (verbal and written) and customer service skills.

Responsibilities

• Represent Engineering Project Management in cross-functional teams and operate as an SME in their respective portfolio.
• Oversee Project Managers with moderate to complex projects.
• Manage and encourage new ideas from staff to foster improvements through innovations.
• Empower the staff to be accountable and responsible for their own actions and decisions.
• Depending on scope and complexity, manage highly complex projects and some moderate projects each year.
• Request and review resource allocation for project, program, and/or portfolio.
• Participate in communicating impacts regarding capacity and demand.
• Identify and make recommendations for improvement to existing processes and procedures.
• Manage all phases of the project through the Product Development process.
• Define key performance parameters and create regular variance reports to track progress.
• Negotiate with Engineering Resource Managers for project resources.
• Maintain compliance with corporate and public regulations.
• Perform data analysis relevant to project tasks.
• Request resource demand and review resource allocation for projects.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance.
• Manage and encourage new ideas from staff to foster improvements through innovations.

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees