Program Manager

The Cook & Boardman Recruiting Team•Austin, TX

23d

About The Position

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution. The Program Manager will serve as the main point of contact for large clients. They will be responsible for working closely with the client to understand their needs and make sure they understand all CBG service offerings. On larger design build projects, the Program Manager will be responsible for building quotes per location within the parameters set by the won opportunity.

Requirements

Associate’s Degree, or an equivalent combination of education/experience
At least 5 years of experience in similar position
Current and valid US driver’s license preferred
Must pass pre-employment background check and drug test in accordance with federal, state, and local laws

Responsibilities

Work with large and strategic clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands
Conduct onsite or online presentations to the client that showcase the services and products of the company
Work with management to develop design build quotes based on project estimates
Effectively communicate features and benefits of solutions and manage prospect expectations
Maintain in-depth product knowledge of the service offerings of the company
Technical and security engineering resource
Programming, commissioning, testing and troubleshooting of these systems at customer locations and remotely, documenting service performed and test results
Generation of technical Scopes of Work (SOW), bill of materials (BOMs) and detailed design narratives for engineered solutions and associated cost estimates
Manage engineering and estimation process to include interfacing with multiple representatives of sales, marketing, management, vendor and customer teams
Analyze blueprints, construction drawings and technical/functional design specifications to prepare compliant engineered solutions and associated cost estimates
Perform needs analysis meetings and job site walks with customers
Technical advisor and product advocate during the engineering process
Interface with product and distribution partners to obtain systems, device and equipment pricing during engineering process
Participate in technical discussions and meetings with customers and product partners
Maintain quality assurance by following organization standards
Effectively apply project methodology to include planning, organizing, monitoring, managing budget, project closure activities and enforcing best practices
Manage project team and field technicians to ensure that projects are completed efficiently and with the utmost quality
Remove, resolve or escalate roadblocks for team members in a timely manner
Identify and manage project risks to ensure that timeliness, cost and quality are enforced
Facilitate project meetings internally effectively and ensure that the team is focused on continuous improvement.
Other relative duties as assigned

Benefits

Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
Work-Life Balance: Generous paid time off for rest, family, and self-care.
Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

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