Program Manager

Hospital for Special Surgery•New York, NY

12d•$72,000 - $109,500

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $72,000.00 - $109,500.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Requirements

Bachelor’s degree in Life Sciences, Public Health, Nursing, Healthcare Administration, or a related field; Master’s or PhD degree preferred.
10+ years of progressive experience in clinical trial recruitment, clinical research operations, or hospital-based research.
Demonstrated experience supporting investigator-initiated trials within a hospital or academic medical center.
Strong working knowledge of IRB processes, hospital compliance requirements, HIPAA, and GCP.
Proven ability to collaborate with physicians, nurses, and hospital leadership.
Experience using EHR systems (e.g., Epic) for patient identification and recruitment feasibility.

Nice To Haves

Clinical research certification (CCRC, CCRP, or equivalent).
Experience leading recruitment efforts for complex, multi-department or multi-site trials.
Familiarity with NIH-funded studies and institutional grant requirements.
Experience developing recruitment strategies for rare disease or high-acuity patient populations.

Responsibilities

Lead the development and execution of comprehensive, protocol-specific recruitment and retention strategies for investigator-initiated and sponsor-funded clinical trials.
Serve as a strategic advisor to Principal Investigators (PIs), study teams, and department leadership on feasibility assessments, enrollment forecasting, and recruitment optimization.
Collaborate with hospital clinical departments, ambulatory clinics, and care teams to integrate research recruitment into clinical workflows.
Oversee and mentor junior recruitment staff and study coordinators; provide training on best practices, compliance, and patient engagement.
Design and manage institution-approved recruitment materials and outreach efforts, including EHR-based identification, physician referrals, community partnerships, and targeted advertising.
Ensure all recruitment activities comply with IRB requirements, HIPAA, GCP, and hospital policies.
Monitor recruitment performance metrics, enrollment trends, and retention outcomes; prepare executive-level reports and recommendations.
Identify and address barriers to enrollment, including protocol complexity, competing studies, and patient access challenges.
Partner with leadership to implement inclusive recruitment strategies that enhance representation of underserved and diverse populations.
Support audits, inspections, and institutional reviews related to recruitment practices.
Oversee relationships with external vendors and recruitment agencies involved in patient outreach, screening and enrollment activities.
Stay abreast of industry trends, emerging technologies and innovative recruitment solutions.