Program Manager

Workshops Empowerment•Birmingham, AL

9d•$52,000 - $56,500

About The Position

The Program Manager is responsible for the day-to-day management, coordination, and quality assurance of vocational and life-skills programs serving individuals living with disabilities and other barriers to employment. This role ensures strong and consistent program implementation, staff support, participant success, and accurate documentation in alignment with organizational standards and funding requirements. The Program Manager works closely with program staff, community partners, and leadership to maintain high-quality service delivery and continuous improvement.

Requirements

Bachelor’s degree in related field required; master’s degree in special education, counseling, psychology, rehabilitation services, occupational therapy, speech-language pathology, or related field preferred.
Minimum three (2) years of experience working with individuals with disabilities or other underserved populations required.
Minimum two (2) years of supervisory or program coordination experience preferred.
Understanding of program management, data tracking, and service documentation.
Knowledge of performance evaluation practices and outcome measurement.
Strong organizational, communication, and problem-solving skills.
Proficiency in Microsoft Office Suite.
Ethical judgment and ability to maintain confidentiality.
Demonstrated ability to support, coach, and guide team members.
Ability to manage multiple priorities and meet deadlines.
Comfortable working with individuals from diverse backgrounds.
Dependable transportation required.
Driving record acceptable to WE Inc.’s insurance carrier, with required auto liability coverage.

Nice To Haves

Experience with vocational training, transition services, workforce development, or community-based programs strongly preferred.

Responsibilities

Coordinate daily operations of assigned programs to ensure smooth, effective service delivery.
Implement program goals, curriculum, schedules, and activities aligned with organizational objectives.
Monitor program timelines, milestones, and participant progress.
Support program start-up and expansion efforts as directed by leadership.
Supervise assigned program staff, providing coaching and feedback.
Provide this information to executive director.
Assist in onboarding and training new program staff.
Promote a positive, inclusive, and mission-driven team culture.
Help ensure staff follow policies, procedures, and safety practices.
Ensure participants receive high-quality, person-centered services.
Support staff in addressing participant challenges and developing appropriate accommodations.
Monitor participant documentation, service plans, and progress tracking.
Ensure programs follow internal policies, CARF standards (if applicable), and funder requirements.
Support accurate and timely documentation for DHR, Medicaid, or other funding sources.
Develop and maintain program forms, records, and reporting tools.
Oversee data entry accuracy and program file organization.
Track program performance metrics and assist with outcome reporting.
Identify opportunities to improve program effectiveness and efficiency.
Participate in internal evaluations, audits, and continuous improvement efforts.
Support and maintain positive working relationships with community partners, schools, employers, and vendors.
Support participant placement, internships, and community-based learning opportunities.
Represent WE Inc. professionally in meetings and community activities as needed.
Track and enter payroll for assigned team members.
Assist leadership in preparing program reports and updates.
Assist leadership in preparing MOUs for partnerships.
Support grant implementation by tracking deliverables and outcomes.
Follow EOS management practices, including scorecards and quarterly priorities (“Rocks”).