Program Manager
About The Position
Join our dynamic Client Management team as a Program Manager, a senior client-facing leader driving strategic alignment, executive partnership, program governance, and cross-functional coordination across complex, high‑impact accounts. While our preferred location is our Louisville, KY Center of Excellence, we also welcome candidates for consideration in other SE Hub locations including Boston, MA; Dallas, TX; Boulder, CO; and Nashville, TN. What will you do: Lead strategic engagement on high-priority accounts and strengthen executive-level relationships Oversee complex program delivery and ensure strong cross-functional alignment Drive renewal strategy and identify targeted up-sell/cross-sell opportunities Anticipate risks, resolve escalations, and ensure a best-in-class client experience Monitor financial performance and program health while mentoring supporting team members What will make you successful: Proven track record in field sales and account management, particularly in energy services Project management capabilities, including the use of Gantt Charts Ability to work collaboratively across departments and to delegate tasks to team members A proven history of delivering outstanding customer service, both internally and externally Sharp analytical skills and meticulous attention to detail Excellent verbal and written communication skills Qualifications: A bachelor's degree and at least 5 years of experience with direct customer interaction in sales or client relations A minimum of 2 years experience managing energy supply or sustainability services with a customer Proven experience working with C-suite executives Digital proficiency, including Word, Excel, and PowerPoint, as well as the ability to employ AI tools for enhanced efficiency A strong alignment with our company's mission and values Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!
Requirements
- Proven track record in field sales and account management, particularly in energy services
- Project management capabilities, including the use of Gantt Charts
- Ability to work collaboratively across departments and to delegate tasks to team members
- A proven history of delivering outstanding customer service, both internally and externally
- Sharp analytical skills and meticulous attention to detail
- Excellent verbal and written communication skills
- A bachelor's degree and at least 5 years of experience with direct customer interaction in sales or client relations
- A minimum of 2 years experience managing energy supply or sustainability services with a customer
- Proven experience working with C-suite executives
- Digital proficiency, including Word, Excel, and PowerPoint, as well as the ability to employ AI tools for enhanced efficiency
- A strong alignment with our company's mission and values
Responsibilities
- Lead strategic engagement on high-priority accounts and strengthen executive-level relationships
- Oversee complex program delivery and ensure strong cross-functional alignment
- Drive renewal strategy and identify targeted up-sell/cross-sell opportunities
- Anticipate risks, resolve escalations, and ensure a best-in-class client experience
- Monitor financial performance and program health while mentoring supporting team members
Benefits
- Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, XX days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
