Program Manager
About The Position
The Program Manager (PM) role within Compliance Platform Strategy is crucial in enabling Corporate Services Technology (CST) to continuously modernize, consolidate and digitize technology solutions and provide an enhanced user experience to Fidelity associates! The PM will analyze complex business components to identify operational, financial, technological or improvement opportunities. The PM serves as a leader and liaison between cross-functional teams. The Program Manager role provides an outstanding opportunity to develop a broad and deep understanding of the Compliance businesses! This role requires partnership and close collaboration with project teams to gather requirements, develop detailed process maps, drive in-depth end-user testing, collect feedback and incorporate recommendations into future releases. You will ensure solutions meet the business needs and requirements, while maintaining relationships with various partners. The Compliance Platform Strategy team facilitates the implementation, transformation, and maintenance of compliance systems to meet the firm's regulatory obligations, reduce customer friction, and build a digital compliance platform for the future. Our team is made of analysts and program managers that work closely with CST to ensure they have a solid understanding of Surveillance, Operations, Compliance, Anti-Money Laundering and Fraud Investigations, and Digital Asset's current and future needs.
Requirements
- Bachelor's degree or equivalent with 5+ years of experience
- Ability to analyze and document business processes and complex test cases
- Update, implement and maintain processes and procedures
- Shown experience in creating and analyzing workflows
- Gather information from meetings with partners and produce informative reports
- Develop and deliver clear and concise written and verbal communications
- Strong ability to partner and work collaboratively with cross-functional teams
- Solid track record to handle multiple tasks, prioritize work independently, and deliver timely results
- Flexible and adaptable to changing needs and shifting priorities
- Deliver presentations to share ideas and insights
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
