Program Manager

Publicis Groupe • Plano, TX

26d

About The Position

A Program Manager at Razorfish is equal parts planning specialist, problem solver, strategic planner, client relationship builder, and team leader. You'll be leading local and global teams and clients to deliver digital solutions. You watch timelines and budgets. You're fanatical about quality. And, you know how to consider client drivers when thinking about tradeoffs between time, scope, quality and risk. You are key to building a positive team environment. You are great at building relationships and driving team collaboration. You care deeply about individual development and high performance standards. You're comfortable leading teams. You seamlessly bring together multiple subject areas even when we're using the same words but mean different things. You are the primary point of contact for the client on a day-to-day basis and have a deep understanding of project management tools and methodologies.

Requirements

• 3 years project/program management experience in successfully delivering marketing and technology solutions; consulting experience preferred
• Paid media experience preferred
• Amazon experience preferred
• Experience in running eCommerce or digital projects (content, production, website, landing page, newsletter)
• Understanding of eCommerce content fundamentals (content best practices, accessibility principles, key global retailers capabilities and requirements)
• Pro-activeness and a focus on resolving issues in day-to-day work
• Experience using waterfall, agile and hybrid methodologies
• Experience with PMP tools - specific platform not required, Smartsheet or Workfront preferred
• Client management experience with primary accountability for peer-level, executive client relationships across marketing & technology departments; experience should include external client management and negotiations
• Experienced multiple full project life-cycles from Strategy development to final delivery and reporting
• Experience managing multiple projects simultaneously with third party vendors as key timing collaborators
• Demonstrated ability to craft and define a project plan based on assumptions, requiring complex scenario planning ahead of project Kickoff

Responsibilities

• Provides purpose, direction and motivation to team.
• Clarifies and communicates project objectives and success criteria.
• Structures and manages integrated, multi-track projects and/or programs of multiple projects
• Partner with creative and project leads to manage media creative asset process
• Manage and identify media campaigns related risks, assumptions, issues and dependencies
• Owning regular, timely updates on project progress to the clients
• Creation of project deliverables (ex: campaign project request forms, project timelines and creative asset management)
• Prepare project documentation (cost estimates schedule, client status, etc)
• Scope management
• Development and tracking of integrated project plans
• Sets quality and performance standards
• Provides day-to-day project contact for the client.
• Manages peer-level client relationships (expectations, communications, negotiations, partner concern, feedback, etc.).
• Develops relationships with and ensures the appropriate participation of key client collaborators and client executives.
• Leverages best practices and applies lessons learned from previous projects
• Ensures a positive, collaborative work environment for the team
• Contributes to the ongoing development of the Program Management subject area and community.

Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances
• medical coverage
• dental
• vision
• disability
• 401k
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees