Program Manager

Community Options•Havertown, PA

About The Position

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking an experienced Program Manager in Havertown, PA for our Children's Residential services. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals. New hires are eligible for a sign-on bonus of $250.00 payable after 90 days of satisfactory employment

Requirements

Bachelor’s degree required & one (1) year of experience, with children OR Associate's Degree (or 60 credit hours) and three (3) years of experience with children
Complete all state and agency required training per state guidelines
Valid driver’s license with a satisfactory driving record
Experience supporting individuals with intellectual or developmental disabilities
Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
Team oriented with demonstrated leadership experience
Experience with problem solving against multiple priorities
Ability to establish a comfortable and supportive relationship with individuals receiving supports
Ability to exercise good judgment and remain calm in crisis situations
Excellent verbal and written communication skills
Excellent time management skills

Responsibilities

Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities, building community networks and meeting employment goals
Manage staff schedules and ensure shifts are adequately staffed
Provide training on community participation supports, community networks, job searching, job support, and job coaching
Manage team performance and caseloads through effective communication, training, performance management, staff meetings, and employee recognition
Develop and implement activity programs including the Meaningful Day curriculum, ACRE and OVR employment
Communicate with the families and guardians of individuals we support as needed
Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management, and goals related to employment, volunteerism, and community participation supports
Ensure program documentation and billable records are completed accurately and timely
Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
Monitor the health and medical needs of individuals and immediately report any concerns
Manage relationships with the families, guardians, and provider staff of the individuals in our care
May be required to fill shifts and carry a caseload while program is in development as well as when staff vacancies arise when staffing issues arise
Builds support network between individuals, family, and community members
Ensures consistent service that connects work, home, and recreational needs
Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Additional tasks and responsibilities may be assigned