West Coast Program Manager

Study Smart Tutors•Los Angeles, CA

1d•$72,000•Hybrid

About The Position

The Program Manager will serve as a primary liaison between Study Smart Tutors, its school/program partners, and its network of tutors and facilitators. This hybrid role blends educator support with partnership success management to ensure seamless delivery of academic services while fostering long-term, impactful relationships with partners. The Program Manager will report directly to the Lead Partnership Success Managers. This position is hybrid, with a mix of virtual and in-person engagements. Candidates must be available to travel across the region as needed.

Requirements

Bachelor’s degree in Education, or related field.
2+ years of experience in teaching, academic intervention, after-school programming, or program/partnership management.
Knowledge of standardized testing (State testing, SAT, ACT,) and/or Math/ELA intervention frameworks.
Strong communication, organization, and problem-solving skills.
Proficiency in Google Suite.

Nice To Haves

Experience with Title I schools, English learners, and neurodivergent student populations.
Familiarity with SEL and MTSS frameworks.
CRM experience (Salesforce preferred).
Experience managing teams or supporting professional development.
Certification in teaching or educational leadership.

Responsibilities

Oversee tutor/facilitator preparations, ensuring high-quality delivery across assigned programs.
Visit program sites (in-person) to observe classroom sessions, provide feedback, and offer coaching.
Support tutors and facilitators with instructional planning, technology integration, and academic intervention practices.
Research and implement equitable academic growth modalities (virtual, hybrid, in-person) to serve diverse student populations.
Provide evaluation and performance feedback to educators, ensuring alignment with organizational standards.
Act as the primary liaison for assigned school and program partners, maintaining strong, trust-based relationships.
Conduct site visits, check-ins, and follow-ups to assess partner satisfaction and program effectiveness.
Collect and analyze data to provide partners with clear, actionable summaries of program impact.
Advocate for partner needs within internal teams, ensuring transparent and proactive communication.
Collaborate with sales and education teams to identify expansion opportunities and propose tailored services.
Liaison between PM and implementation
Attend weekly team meetings and contribute to cross-departmental collaboration.
Support professional development and performance evaluations where relevant.
Monitor and align program schedules with purchase order (PO) requirements.
Identify and troubleshoot challenges in service delivery and PO utilization.
Contribute to strategic growth initiatives by identifying opportunities within existing partnerships.